We are seeking a proactive and well-organised Scheduling Coordinator to join our team. In this role, you will be responsible for a range of administrative and customer service duties, ensuring the smooth day-to-day running of the office.
Key Responsibilities:
- Computer-based scheduling and diary management
- Planning and organising vehicle routes efficiently
- Booking customer treatments and managing appointments
- Handling all types of customer enquiries via phone, email, and live chat
- Managing customer accounts and processing payments
- Providing high-quality customer service at all times
- Supporting general receptionist duties and front-of-house responsibilities
Job Requirements:
- Strong computer literacy and confident telephone manner
- Excellent customer service and communication skills
- Ability to work collaboratively within a team
- Capable of interacting with people at all levels professionally
- Able to think strategically and be proactive
- Strong problem-solving abilities and initiative
- Able to manage and prioritise tasks to meet deadlines
- Highly organised with good time management skills
- Flexible and adaptable to changing priorities
- Quick to learn new software systems
This is a dynamic and varied role that requires a positive attitude and a commitment to delivering excellent service.
Start date: ASAP
Job Types: Full-time, Temporary
Contract length: 12 months
Pay: £27,500.00 per year
Benefits:
- On-site parking
Schedule:
- Monday to Friday
Language:
- English (preferred)
Work Location: In person