Job description
Your Role Will Involve:
- The safe delivery, transportation, installation, disassembling and maintenance of saunas.
- Communication with customers and our internal Operations team.
- Reading, understanding and using our scheduling software.
- Document all installations, pick ups, maintenance, issues and repairs (Take photos).
- Communication with our 3rd Party Logistics company, to coordinate stock going in and out of the warehouse.
- Conduct site assessments to determine if the location is suitable for the sauna.
- Perform routine maintenance, troubleshooting, and repairs of installed and rental saunas.
- Giving customers instructions and information about the saunas.
- Address, problem solve and resolve any sauna operational issues.
- Oversee and manage the unloading of a 40ft container with 50~ saunas and spare parts.
- Manage and train assistant technicians.
- Dealing with the rubbish efficiently and effectively.
- Stock counts.
- Being friendly, respectful and helpful to customers.
- Maintaining, cleaning and taking the van for services, repairs, ect
Why Join Nook Saunas?
- Be Part of a Growing Startup: Jump on board early at a company where rapid growth offers new opportunities for career development and influence within the company.
- Impactful Work: Every role directly contributes to the success and expansion of our company. Your work matters here!
- Team Collaboration: We pride ourselves on a flat organisational structure where everyone is encouraged to bring new ideas to the table and take initiative.
- Hands-On Experience: Drive our brand new van, manage logistics, install sauna units, and ensure the highest level of service and satisfaction to our customers.
- Dynamic Environment: Enjoy a varied role that combines field and office work, perfect for those who dislike being desk-bound.
What We’re Looking For:
- Valid driver’s license with a clean driving record.
- Preferred experience in delivery, installation, or similar fields, but most importantly eager to learn and show initiative.
- Basic mechanical aptitude; able to use tools and handle physical work.
- Excellent communication and customer service skills.
Location: Our main operation is around Crawley, West Sussex.
If you’re enthusiastic about joining a close-knit team that values your input and fosters personal growth, please detail what you seek in your employment journey in your cover letter and email it to ch@nooksaunas.co.uk promptly.
Job Types: Full-time, Zero hours contract
Pay: From £14.00 per hour
Additional pay:
- Performance bonus
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Application question(s):
- Why would you like to work for us?
Licence/Certification:
- Clean Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Expected start date: 23/06/2025