Job description
Sales Assistant/Brand Ambassador – Organic Skincare (Retail Sales – Gatwick Airport)
Location: Gatwick Airport
Job Types: Full-time, Part-time, Weekends
Salary: £12.50 per hour + performance-based bonuses
Schedule: Early mornings, evenings, weekends, and bank holidays
Start Date: Mid September
Become the Face of Natural Beauty with SKNFED!
SKNFED is a London-based organic, vegan, and cruelty-free skincare brand. We're on a mission to make natural, ethical beauty the new standard — and we’re looking for passionate, customer-focused Brand Ambassadors to join our team at Gatwick Airport.
If you're confident, engaging, and excited to represent a skincare brand that stands for sustainability and wellbeing, this is your opportunity to shine.
About the Role
As a Brand Ambassador, you’ll do more than just sell products — you’ll bring our brand story to life. From sharing product benefits to educating customers about clean beauty, you'll play a vital role in creating memorable experiencesand driving strong retail performance.
Key Responsibilities
- Deliver exceptional customer service and personalised skincare recommendations
- Be a passionate storyteller – educate and inspire customers about our products and values
- Proactively drive sales, achieve targets, and increase average order value
- Upsell and cross-sell across our product range with confidence and care
- Accurately handle payments and operate the till (opening and closing included)
- Maintain a clean, organised, and inviting retail environment
- Support team members to create a seamless store experience
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What We're Looking For
- Friendly, confident communicator with a natural ability to engage people
- Minimum 2 years of retail or customer-facing experience, ideally in beauty or lifestyle
- Proven track record in sales, upselling, and meeting targets
- Passion for skincare, sustainability, and ethical consumerism
- Flexible and resilient in a fast-paced retail environment
- Eligibility to work in the UK and ability to pass airport security clearance
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Important Requirements:
You must provide 5 years of checkable UK employment or education historyYou must pass a criminal record checkYou must hold a valid passport and have right to work in the UKWorking Hours
Our store operates between 03:30 and 20:30.
Shifts will be scheduled within these hours on a rota basis, including weekends and holidays.
What We Offer
- £12.50 per hour + performance-based bonuses
- Generous staff discount on SKNFED products
- Full brand and product training
- A positive, inclusive, and supportive work culture
- Opportunities for career growth in a fast-growing ethical brand
- The chance to be part of a purpose-driven company changing the skincare industry
About SKNFED
SKNFED is an independent skincare brand based in London, offering certified organic, vegan, and cruelty-free products. We believe skincare should be clean, conscious, and effective – without compromise. Our customers trust us for our transparency, results, and commitment to sustainability.
If you're ready to combine your love for skincare with your passion for people, apply now to become a Brand Ambassador at Gatwick Airport with SKNFED.
We can’t wait to meet you!
Job Types: Full-time, Part-time, Fixed term contract, Freelance
Contract length: 12 months
Pay: £12.50 per hour
Benefits:
- Employee discount
- Store discount
Work Location: In person
Job Types: Full-time, Part-time, Permanent, Temporary, Fixed term contract, Freelance
Contract length: 12 months
Pay: £12.50 per hour
Expected hours: 16 – 45 per week
Benefits:
- Employee discount
- On-site parking
- Store discount
Application question(s):
- Are you able to work shifts between 03:30 and 20:30, including early mornings, weekends, and holidays?
✅ Yes / ❌ No
- Can you provide 5 years of checkable UK employment and/or education history?
✅ Yes / ❌ No
- Can you pass a basic criminal record check (DBS)?
✅ Yes / ❌ No
- Do you have a valid passport and the right to work in the UK?
✅ Yes / ❌ No
Experience:
- Direct sales: 2 years (required)
- Customer service: 2 years (required)
Work Location: In person
Expected start date: 19/09/2025