Job Summary
We are seeking a dedicated and detail-oriented Room Attendant to join our hospitality team. As a Room Attendant, you will play a crucial role in maintaining the cleanliness and presentation of guest rooms and public areas within our hotel. Your commitment to providing exceptional service will enhance our guests' experience and contribute to the overall success of our establishment.
Responsibilities
- Clean and prepare guest rooms according to established standards, ensuring all areas are spotless and well-presented.
- Change bed linens, towels, and other amenities as required, ensuring guests have everything they need for a comfortable stay.
- Restock room supplies, including toiletries, coffee, and refreshments, to ensure guest satisfaction.
- Report any maintenance issues or safety hazards to the appropriate department promptly.
- Maintain cleanliness in public areas such as hallways, lobbies, and restrooms.
- Adhere to health and safety regulations while performing cleaning duties.
- Provide excellent customer service by responding promptly to guest requests or inquiries regarding their accommodations.
Experience
- Previous experience in a hospitality or hotel environment is preferred but not essential; training will be provided.
- A strong attention to detail and the ability to work efficiently in a fast-paced environment are essential skills for this role.
- Excellent communication skills and a friendly disposition are necessary for interacting with guests and team members alike.
- A commitment to maintaining high standards of cleanliness and hygiene is crucial in delivering an exceptional guest experience.
Physical stamina
- Ability to perform physically demanding tasks, including lifting, bending, and standing for extended periods.
Time Management
- Ability to prioritize tasks and manage time effectively to complete all assigned duties within the designated timeframe.
Join our team as a Room Attendant and contribute to creating memorable stays for our guests through your dedication and attention to detail in the hospitality industry!
Pay: £12.21 per hour
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
Reference ID: Room Attendant / Housekeeper