Room Attendant (Housekeeping) - Live in accommodation available
A four star hotel in Great Malvern, The Abbey is a comfortable base for exploring the splendours of England’s Three Counties: Worcestershire, Gloucestershire and Herefordshire. Offering spectacular views over the Vale of Evesham and the Malvern Hills, The Abbey features 103 cosy bedrooms, large events facilities and a popular restaurant and lounge bar. The hotel is a favourite for both leisure and business travellers, and the team pride themselves on offering a warm and welcoming service to every guest.
We're looking for an experienced Room Attendant to come and join our busy housekeeping team
The Housekeeping team is key to our business in ensuring that our guests have a comfortable stay with us. As a Room Attendant you will be providing our guests with a high standard of accommodation, comfort and maximum guest satisfaction. As part of the Housekeeping team you will be helping to ensure our guests want to return to stay with us. We believe it is the people we employ that make the difference to the experience of our guests, and that is why we are looking for someone who is ready to go above and beyond in everything they do.
Why join the Abbey’s team?
At The Abbey, we love what we do, and we’re looking to grow our team with people who share our passion for success. We want individuals who will bring their own style to every experience and put our guests at the heart of everything they do. We pride ourselves on our team, and we work hard to take their careers to new heights. As part of the Abbey's team, you will enjoy a range of benefits, including:
- Wagestream – flexible access to your earned wages & financial coaching App
- A paid day off for your birthday
- 24/7 Employee Assistance Programme for you and your family
- Saroving Rewards for going the extra mile & delivering exceptional guest service
- Employee appreciation events
- Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
- Opportunities for training and development & recognising your potential
As a Room Attendant you will have...
- Previous experience as a Room Attendant (Chambermaid) or Cleaner, although full training will be given.
- The ability to work on your own but also be a good team member who is self-motivated.
- An eye for detail.
- Good spoken communication skills.
- Good presentation and hygiene standards.
- Physical ability to lift, bend and clean at floor and high levels.
- Flexibility with working days to adapt to the needs of a 7 day business.
What will I be doing as a Room Attendant?
- Cleaning hotel guest bedrooms and bathrooms to a consistently high standard ensuring maximum guest satisfaction.
- Assisting in cleaning public areas of the hotel if required.
- Maintaining neat and tidy linen rooms, trolleys and workspaces.
- Knowledgeably assisting guests with enquires regarding their hotel rooms and facilities.
- Learning and building your knowledge on all the hotel's products and services.
- Attending training & completing e-learning modules to improve your skills and aid your development
In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.