Your day to day:
- Talent Development and Management
- Team Leadership: Lead and mentor others, including a team of regional technical professionals, fostering a culture of continuous learning and professional growth.
- Performance Management: Manage employee performance, providing real time feedback, coaching and support, to develop people to their full potential.
- Strategic Leadership
- Technical Strategy Development: Contribute to the development of the company’s technical sales strategy, ensuring it aligns with broader business goals and objectives.
- Thought Leadership: Serve as a thought leader both within the company and in the broader industry, participating in conferences, webinars, and writing articles or white papers.
- Innovation Driver: Identify opportunities for innovation within the sales process and customer solutions, advocating for the adoption of new technologies and approaches.
- Technical Sales Support
- Pre-Sales Engineering: Work closely with the sales team to provide technical expertise and support during the sales process, including product demonstrations, technical presentations, and solution design.
- Solution Architecture: Design and propose technical solutions tailored to meet the specific needs and challenges of prospective customers, ensuring alignment with their business objectives.
- Proof of Concept (PoC) Development: Lead the development and delivery of PoCs to demonstrate the capabilities and value of the company’s products to potential customers.
- Technical Due Diligence: Assist in the evaluation of potential sales opportunities from a technical perspective, ensuring the feasibility and alignment with company capabilities.
- Customer Engagement and Relationship Management
- Customer Advocacy: Act as a trusted advisor to key customers, understanding their technical challenges and providing solutions that drive value and enhance their satisfaction.
- Post-Sales Support: Ensure a smooth transition from sales to implementation, working closely with customer success and support teams to address any technical issues that arise post-sale.
- Technical Relationship Building: Build and maintain strong technical relationships with key customer stakeholders, fostering long-term partnerships.
- Product and Market Insights
- Product Feedback: Gather and communicate customer feedback and market insights to product management and development teams to inform future product enhancements and innovations.
- Competitive Analysis: Stay informed about industry trends and competitor products, providing insights that help position the company’s offerings effectively in the market.
- Technology Trends: Keep abreast of emerging technologies and trends that could impact the company’s products and customer needs.
- Cross-Functional Collaboration
- Sales and Marketing Alignment: Collaborate with sales and marketing teams to develop compelling technical messaging and materials that effectively communicate the value of the company’s products.
- Training and Enablement: Provide ongoing training and technical enablement for the sales team to ensure they have the knowledge and skills needed to effectively sell complex solutions.
- Inter-Departmental Liaison: Act as a liaison between sales, product, and engineering teams to ensure seamless communication and alignment on customer needs and product capabilities.
- Reporting and Metrics
- Sales Performance Analysis: Analyze sales performance data to identify technical trends and insights that can inform strategy and improve sales outcomes.
- Reporting: Provide regular updates to senior leadership on technical sales activities, customer feedback, and market trends.
What you bring :
- At least 10 years’ experience in a relevant role and at least 5 years in a senior role.
- Technical Expertise: Deep understanding of the company’s technology and the ability to convey complex technical information clearly and effectively.
- Sales Acumen: Strong knowledge of the sales process and the ability to align technical solutions with business value propositions.
- Customer Focus: Proven ability to engage with customers, understand their needs, and provide solutions that enhance their success and satisfaction.
- Communication Skills: Excellent communication and presentation skills, with the ability to articulate technical concepts to both technical and non-technical audiences.
- Collaboration and Leadership: Strong collaborative skills with the ability to lead cross-functional teams and influence stakeholders at all levels.
- Problem-Solving: Creative and strategic thinker with the ability to analyze complex problems and develop innovative solutions.
- Industry Knowledge: In-depth understanding of the industry and market in which the company operates, including trends, challenges, and competitive landscape.
Your education:
- Advanced degree in computer science, engineering or mathematics or equivalent experience
- AWS Solutions Architecture Certification or VMware Certification would be an advantage.