The Opportunity
What Youll Be Doing:
In this exciting role as Product Deployment Officer, youll be responsible for the smooth and frequent deployment and testing of new product features across our restaurant and digital platforms. Youll ensure every release is stable, impactful, and ready to support our crew and customers
Your key responsibilities will include:
- Collaborating with global teams, suppliers, and internal stakeholders to align on release content and timelines.
- Leading or contributing to cross-functional meetings to ensure readiness and alignment.
- Communicating clearly with restaurants about deployment plans and progress.
- Ensuring deployment stability by working closely with product owners, QA teams, and vendors.
- Managing risk and readiness in partnership with the Environment Officer.
- Supporting the Innovation & Adoption team to ensure new features are intuitive and embraced by crew, customers, and franchisees.
- Prioritising testing backlogs in line with product roadmaps.
- Coordinating effective piloting and national rollouts of new features.
- Feeding back on issues and improvements to enhance future deployments.