Role Introduction
Advanced is a business that embraces innovation, enabling its customers to seize every opportunity and transform their business. Life at Advanced begins in an exciting environment, in a role that matters.
Due to continued growth, we are looking for a confident Dynamics 365 and Power Platform Technical Consultant to join the Managed Services Business Unit within Advanced.
We are seeking a highly capable Power Platform Technical Consultant with experience across Microsoft Power Platform, Azure monitoring tools, and Dynamics 365 Customer Engagement (CE). This role is key to delivering low-code solutions that are scalable, secure, and supportable, while ensuring deep visibility into platform performance and user activity through Azure-native monitoring and diagnostics capabilities.
What You Will Do
What You Will Do
- Design, develop, and implement solutions using Power Platform components: Power Apps (Canvas & Model-driven Apps), Power Automate, Power Pages and Dataverse.
- Build and extend solutions within Dynamics 365 CE modules (Sales, Customer Service, Marketing, etc.), integrating seamlessly with Power Platform.
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Implement and maintain monitoring and observability using:
- Azure Application Insights for usage analytics, exception tracking, and performance telemetry.
- Azure Monitor for alerting and metrics.
- Azure Log Analytics for querying logs, tracking KPIs, and diagnostics using Kusto Query Language (KQL).
- Develop and configure custom APIs and connectors to support integration with third-party systems.
- Troubleshoot technical issues across environments using diagnostic insights and telemetry data.
- Support ALM practices using Azure DevOps or GitHub Actions for Power Platform and Dynamics CE deployments.
- Produce and maintain technical documentation, contribute to architecture diagrams, deployment guides and run books.
- Collaborate with business stakeholders and cross-functional teams to gather requirements and deliver robust solutions that align with business needs.
- Implement governance and security best practices across Power Platform, Dynamics 365 CE, and Azure.
- Deliver Dynamics CRM solution customisation and configurations, workflows and reporting. Troubleshoot, analysing and where possible resolving issues where solution is not working as designed.
- Provide technical consultancy on new projects, enhancements and change requests.
- Deliver technical design to extend Dynamics 365 or Power Platform using plugins.
- Modify existing and configure new functions in line with customer requirements
- As a Power Platform Consultant you will use your own initiative to configure, test and deploy processes to specifications devised by the business consultants and project managers in a precise and efficient manner to specific deadlines
- Support customers solutions by investigating, reviewing and resolving issues raised. Ensuring customer satisfaction in delivering support.
- Liaising with our Partners and Microsoft technical support on issues within the product that are impacting customer solutions.
- Supporting the Sales team with pre-sales activities.
- Advise our customers on possibilities of automating their existing processes using Dynamics and Power Platform
What You Will Have
- Demonstrable experience of working with and delivering projects using Power Platform and online version of Microsoft Dynamics 365 CE.
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Proficient in building Model-driven Apps leveraging Dynamics CE data model.
- Familiarity with Dynamics 365 Web API and extending solutions using JavaScript and plug-ins.
- Proficient in configuring environment variables, connections, and DLP policies.
- Understanding of security roles, business rules, and solution layering within Dynamics and Power Platform.
- Experience troubleshooting using telemetry and diagnostics data.
- Comfortable with DevOps and version control systems (Azure DevOps / GitHub).
- Strong problem-solving and stakeholder communication skills.
- Experience with .Net, JavaScript, Type Script, HTML and Json.
- Experience in SQL is good to have.
- Desing and create Power Platform apps, canvas apps and flows to implement technical solution.
- Design, customise and extend Power Pages to implement technical solution.
- Design and build custom controls for Power Platform and Dynamics.
- Excellent inter-personal skills and the ability to build relationships and manage customer expectations.
- Be willing to take initiative in problem identification and solution provision.
- Ability and willingness to travel as required
- Excellent verbal and written communication skills
- Microsoft Certified: Power Platform Functional Consultant Associate or Developer Associate
- Desirable - Microsoft Certified: Dynamics 365 CE Functional Consultant
- Desirable - Experience with Logic Apps, Azure Functions, and Event Grid
- Background in a Managed Services or IT Consulting environment
- Familiarity with Agile / Scrum delivery methodologies
What We Do For You
Wellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral
- Annual Leave – 26 days of annual leave, plus public holidays and the ability to buy additional days
- Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First
- Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace
Personal Growth - Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally
- Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go
- Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success
Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important
- Pension Scheme – Our plan with Scottish Widows offers 5% matched contribution by the company
- Income protection insurance – Providing you with support and assistance when you need it most
Recognition – Highlighting and rewarding the great work our people do
- Performance & Talent – Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self
Making a Difference – we provide opportunities to help our people make a difference to the causes they care about
- MatchIt! – Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
- Volunteering Time – Our volunteering leave scheme allows you to use your time to help those who need it
- Pennies from Heaven – donate the pennies from your pay check to help make a difference without lifting a finger
Who We Are
OneAdvanced is one UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors.
We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.
To learn more about working at OneAdvanced please click here