Plumbing and Heating Specialist

IBMG
£27,890 - £35,315 a year
Mid Devon, England
Full time
1 day ago

The Company

RGB

Join our team at RGB, a respected independent builders merchant serving the Southwest since 1850. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England.

Due to the continued success and expansion of our business, an exciting opportunity has arisen for a Plumbing and Heating Specialist at Crediton Branch


The Role

We are looking for a full time Plumbing and Heating Specialist, within our Crediton branch.


This position would be ideal for anyone who is currently or has recently worked in a similar trade counter environment ideally. In-house training for all computer and technical aspects of this role will be provided.

Specific Experience & Skills Required

  • To ensure all customers are politely and efficiently served to guarantee customer satisfaction
  • Provide customers with advice and guidance on the selection and use of products and support colleagues in your areas of expertise
  • Drive sales forward using appropriate selling techniques eg effective quotation follow up, proactive promotional selling and company performance
  • Work with the Plumbing and Heating Manager to develop and maintain consistent working practices throughout the organisation.
  • Maximise sales using linked selling and other appropriate skills
  • All enquiries and quotations must be priced quickly and efficiently using market and system information to gain orders at maximum margin for the Company. All enquiries should be returned within three working days
  • Monitor and effectively use customer special terms
  • Support external representation to ensure that customer accounts are developed to achieve maximum sales, allowing the representative to spend as much time as possible developing new and additional business
  • Upon instruction be prepared to undertake site surveys to satisfy customer requirements, ensuring customers acknowledge details of goods prior to placing order
  • Ensure all customer special orders and directs are placed with preferred suppliers (in accordance with Company policy) having negotiated the best possible price and using the correct documentation.


The Hours

Week:1 Monday to Friday 08:00- 17:00

Week:2 Monday to Friday 08:00 -17:00 Saturday 08:00-12:00

The Rewards

At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits including competitive compensation, pension plan, bonuses, employee assistance program, perks membership, and staff discounts. If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at RGB, apply now for the Plumbing and Heating Specialist position. Join us in our mission to deliver excellence in the Builders Merchant Sector

Apply
Other Job Recommendations:

Plumbing and Heating Counter Assistant

MP Moran
City of London, England
  • Pension Scheme
  • Group Life Assurance up to 3x Salary (Subject to length of...
  • Staff Discount...
6 days ago

Plumbing & heating

MJ Plumbing & Heating
Wolverhampton, England
£160 - £230 a day
  • A good understanding of domestic heating systems
  • Able to work independently or as part of a team
  • Full UK driving licence...
4 days ago

Plumbing/Heating/Bathroom Fitter

ID Godden & Co Ltd
West Oxfordshire, England
£37,000 - £48,000 a year
  • Vacancies available for either fully qualified or Gas /Oil...
  • Company van, workwear.
  • Company events...
1 week ago

Plumbing Trade Counter Assistant

MP Moran
City of London, England
  • Annual starting salary £33,000
  • Pension Scheme
  • Life Assurance up to 3x Salary (subject to length of...
4 days ago

Plumbing Operative

FM Conway
Kent, England
£26,643 - £33,736 a year
FM Conway is currently recruiting for a Plumbing Operative to ensure the smooth operation and upkeep of our facilities As our...
1 week ago

Plumbing & Heating Trainer

Barnsley College
England
£32,532 - £36,614 a year
  • NVQ Level 3 (or equivalent) in Plumbing and Heating, or a...
  • Assessor qualification (D32/33, A1/A2 or equivalent)...
1 week ago

Technical Support Supervisor (Plumbing/Heating)

Pleasant Plumbers Limited
Remote
£35,000 - £38,000 a year
  • Act as the first line of support for all engineer queries,...
  • Liaise with customers where necessary to clarify scope,...
2 weeks ago

Lecturer in Plumbing

Wiltshire College & University Centre
Wiltshire, England
£28,168 - £39,244 a year
  • Deliver engaging lectures, practical sessions, and...
  • Develop and update course materials to reflect industry...
2 weeks ago

Energy and Heat Networks Specialist

Platform Housing Group
Birmingham, England
£38,215 - £42,461 a year
We’re seeking a passionate and knowledgeable Energy and Heat Networks Specialist to join our Sustainability Team on a 6-month...
2 days ago

Plumbing and Heating Salesperson

MKM Building Supplies Ltd
Kingston upon Hull, England
£28,096 - £35,576 a year
  • Grow the customer base.
  • Providing quotations for customers
  • Purchasing materials and managing stock levels for the...
1 week ago