About the Role:
We are recruiting for a Planning Team Leader who is responsible for a small team to plan and manage essential jobs for our Tankering Operations Division for Southern Water which operates 24/7. You will work at the clients head office in a team to effectively manage and prioritise the work of the Tankering services throughout the Region of Hampshire and Sussex.
Working Pattern: 4 on 4 off - Nights
Working Hours: 6pm - 6am
Salary: £40,000
Location: Durrington
Key Responsibilities:
- Train and motivate the team to plan all working for the Tankering division within contractual SLAs, whilst optimising travel routes and field productivity
- Working closely with the key Operational stakeholders to identify and rectify issues whilst improving the effectiveness of the operations department.
- Maintaining high standards within Health, Safety & Environment, Housekeeping, Performance, Waste, Communication and Continuous Improvement.
- Lead the team to manage and coordinate the promoted workload according to defined priorities, estimating resource and duration requirements in line with agreed metrics.
- Engage with external and internal customers in scheduled meetings.
- Conduct regular 1-2-1s with team members and take responsibility for the coaching and development of the Planning Team
- Track and monitor performance against KPIs with a clear plan for opportunities to improve.
- Work with teams to enhance data quality in work promotion and scheduling to drive continuous improvement.
- Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
- Ensure that all the client and operational requirements are met in a professional and efficient manner. This may include keeping the client and management team to be informed of any ongoing incidents or events.
- You will ensure the highest level of customer service is achieved, to both external and internal customers, providing excellent customer satisfaction.
- Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change.
Skills/Qualifications:
- Experienced Planning Team Leader, preferably in the Utilities Industry
- Attention to Detail
- Experience of working within a fast-paced environment would be an advantage.
- Competent skills in Microsoft Office, particularly Excel.
- Strong communication skills for both dealing with stakeholders, engineers, team and customers
- Leadership skills with the ability to motivate and inspire.
- Excellent organisational and prioritisation skills
- Ability to analyse and validate operational data to ensure accurate scheduling.
- Familiarity with scheduling software and operational planning tools used within water industry contracts would be an advantage.
Benefits:
- 23 days holidays including bank holidays
- Pension and death in service
- Training and progression opportunities
This position is open to Internal and External candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment.
At Lanes Group nothing is more important than the health, safety and well-being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million, (EBITDA £45m), with over 5000 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectfully.
The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers.
Lanes, Lanes I, SUS, Clearflow, AQS, S&C Foster
#LMC
We are an equal opportunities employer and welcome applications from under-represented members of the community
Strictly no agencies please
Job Types: Full-time, Permanent
Pay: £40,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person