People Coordinator (12 month FTC)

So Energy
£39,297 - £49,759 a year
City of London, England
1 day ago

London, Hybrid


️ Our Perks


  • Personalised Learning and Development Budget
  • Hybrid working hours – Each team has their own Smart Working Charter that empowers you to do your work in the best way you can
  • 25 Holiday Days + your local bank holidays
  • 1 Birthday day – it only happens once a year!
  • 3 So Giving Days - spend these days giving back to your chosen cause
  • Religious Celebrations Leave
  • Mental Healthcare – Sessions with Unmind
  • Enhanced Family Leave

Values-driven culture – we’re really proud of our culture.

So Energy

Who we are

So Energy was created in 2015 because we knew energy suppliers could be better. Since then, we’ve grown rapidly but sustainably, with 300,000 customers and over 450 Energists (what we call our people). But we’re not done. We’re on the road to a net zero future, and thanks to our partnership with ESB, we’re well on the way. We’re customer-centric, tech-led, and passionate about sustainability.

We want to do the best we can for our customers, each other, and our planet, so we’ve created a workplace that's encouraging, supportive, and offers the opportunity for growth. As a company, we live by six core values that guide everything we do:


  • Clear
  • Honest
  • Ambitious
  • Inquisitive
  • Caring
  • Sustainable


The Role

People Coordinator at SO ENERGY

Reporting to our Head of People Operations, Viv

This is a genuinely generalist role; you will have the opportunity to get involved with all touch points of the employee lifecycle. You will assist with the management of on-boarding of new So Energists, maintain our HRIS (Human Resources Information System), off-boarding of leavers, org charts and HR reporting. You will also be involved in monthly payroll processing.


What you’ll be getting up to:

  • Employee lifecycle management , DBS checks, Maintaining employee database, Payroll administration
  • Support HRBPs, Talent other areas of the People Team
  • Respond to internal HR queries and actions, preparing employee documents and ensuring compliance with HR protocols
  • Responsible for the creation of employee letters and ensuring our templates are up to date
  • Support the People Operations team to follow best practice policies
  • Support the implementation of People initiatives and projects
  • Support with on and off onboarding of employees
  • Administrate and maintain our HRIS (currently Hibob), and ensure it is always up to date and factual
  • Maintain and update org charts
  • Responsible for payroll processing
  • Get involved with HR analytics, learn some of the People Team reporting requirements and report on areas such as sickness and absence rates
  • Support the People team from a generalist perspective during periods of leave or as required
  • Support with recruitment initiatives
  • Demonstrate people experience in the way you carry out your responsibilities, ensuring we foster a culture that is values-led and in line with our behavioural framework.
  • Through the support of your manager, work with ESB colleagues to create alignment and strengthen our partnership demonstrating the value of better together.


This role will be a great fit if:

An ideal candidate is someone who thrives in a fast-paced environment; is analytical; works well within a team and is passionate about what they do. Excellent interpersonal and communication skills are key. We’re looking for an enthusiastic person who takes pride in their work and is looking to take on a new challenge; has a strong attention to detail with a proactive working approach.


  • You have great oral and written communication skills – you are at your best when you get to talk to people!
  • You have high level of attention to detail
  • Process orientated
  • Organised with the ability to adapt quickly and effectively to change
  • Someone who has either studied HR as part of higher education or is currently studying or looking to study CIPD or equivalent
  • You have experience using HiBob


Support – If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best – please let us know so we can talk about how we can best support you and make any adjustments that may be needed.

Our Values

We look for people who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals.

Clear - The energy industry can be pretty complex so we strive to provide clear communication to our customers and colleagues

Honest - Transparency is key, Whether that's providing clear bills to our customers or trusting our staff to do the right thing.

Ambitious - All of us are ambitious about the future of So Energy and what we can contribute to it.

Inquisitive - We are also questioning the Status Quo to see if there is a better way to do things for our customers

Caring - We care about the work we are doing, our customers and our colleagues
Sustainable - As a renewable energy company we are providing sustainable products but we also care about sustainable careers. That's why learning and continuous development is so important to us.


Diversity, Equity, Inclusion & Belonging

At So Energy, we’re committed to cultivating an environment that promotes diversity, equity, inclusion and belonging. We are a global community and we believe our unique qualities should be celebrated as they are critical to our innovation. It’s essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise. Inclusion isn’t just an initiative at So Energy. We strive to embed it not just into our values but throughout our entire culture.

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