The PCN Assistant will have excellent communication skills and be comfortable using IT. Problem-solving, pragmatism, and organisation are essential to the success of this role, as is the ability to build professional relationships with colleagues across Ely PCNs seven practices. Support the management team to meet National Network DES contract requirements. Coordinate our monthly Frailty MDT in relation to Enhanced Health in Care Homes and minute any actions required.

Collect and input data into Clinical System (SystmOne) when requested. Support the management team with National capacity and access requirements and submissions. Support the PCN Enhanced Access manager with day-to-day operations, including rota management. Support the management team with coordination and admin associated with new and ongoing PCN projects.

Support the management team with PCN finances including invoicing and recording as necessary in PCN Xero accounting system. Support the management team with diary management and booking meeting rooms and venues for events as required. Support with the coordination of staff annual appraisals. Maintain staff training records.

Maintain staff HR records. Take accurate meeting minutes and file appropriately. Order equipment and consumables. Support the management team with IT queries.

Support PCN/Neighbourhood team with communications and events. Support operational functions of East Cambs Integrated Neighbourhood forums/boards/collaborations. Support the evaluation of East Cambs Integrated Neighbourhood working. Demonstrate understanding of the implications of national priorities for the PCN and member Practices.

Follow professional and organisational policies. Commitment to ensure all Health and Safety requirements and Infection Control measures are met and to report any problems to the PCN Practice Manager. Commitment to the effective use of NHS resources, avoiding unnecessary waste. Demonstrate an awareness of own limitations and experience, and proactively seek solutions and learning opportunities accordingly.

Follow all policies, protocols, guidelines, and codes of practice, and communicate any concerns. Record and report any complaints, untoward incidents and significant events to the Practice Manager in a timely manner. Participate in data collection, audits, and performance achievement targets as required. Work with colleagues to coordinate annual leave requests to ensure the safe delivery of a service to our patients.

This is not an exhaustive list and there is further information in the supporting documents.