The Operations Assistants play a central role in ensuring the smooth daily running of the West Hub, a modern, multi-use building designed to support a wide community of users including students, researchers, staff, and visitors. This is a practical, varied, and highly visible role that combines customer service, facilities support, logistics, and building maintenance.
As an Operations Assistant, you will be the first point of contact for West Hub users, helping to create a welcoming, safe, and efficient environment. You will support everything from setting up rooms for events and handling deliveries, to responding to maintenance issues and providing assistance to visitors and contractors. Your attention to detail, initiative, and positive attitude will directly impact the quality of service people experience at the Hub.
You will be part of a small, supportive operations team but will often work independently, taking ownership of tasks and responding to the changing needs of the building and its users throughout the day. The role is hands-on and active, and will suit someone who enjoys practical work, problem-solving, and interacting with a wide range of people.
This is an excellent opportunity for someone looking to build their experience in operations, facilities, or building management within a high-profile and dynamic environment.
Benefits of working at the University of Cambridge include:
- Competitive rates of pay with automatic service-related pay progression and annual cost of living increases;
- Generous annual leave allowance
- Flexible and hybrid working opportunities;
- Generous maternity, adoption and shared parental leave entitlement and other family friendly schemes (e.g. workplace nurseries)
- An auto-enrolment pension scheme, with a generous employer contribution;
- Travel benefits and retail discounts at over 2,000 local and national store:
- Schemes to support with relocation
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
If you have any questions about this vacancy or the application process, please email Estates Division on EDR@admin.cam.ac.uk
Please quote reference BA46763 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.