An exciting opportunity has become available to join our organisation in the role of Office Administrator. This is an integral role to our Central Services function, acting as the first point of contact for Right There over the phone, face to face and online, as well as providing comprehensive administration support to our leadership team, support services and our programmes.
Due to the nature of the duties, this role is fully office based at our office in Dava Street, Govan.
We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.
Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.
Main duties and responsibilities will include:
- Acting as the first point of contact for the organisation, managing front desk operations, and ensuring a welcoming environment for staff, people we support and visitors.
- Interacting with members of the public face to face, over the phone and online in a friendly, helpful and informative manner.
- Promptly answering and directing phone calls accordingly
- Providing full administrative support and effective communication to the Leadership Team, Right There Support Services and colleagues in our programmes.
- Arranging travel and accommodation as/when required for Right There staff.
- Maintaining office supplies stock levels and order office supplies as required in line with our procurement policy
- Maintaining IT asset and telecommunication registers and place orders as directed in line with our procurement policy and asset replacement plan
- Supporting the People Team by managing the onboarding and offboarding of staff including assigning them necessary kit and ensuring they are set up on our IT system.
- Maintaining and managing an effective centralised administrative system to log all organisational lease’ and contractual obligations
- Managing the On-Call Management Horizons Telephone System.
- Providing administrative support to scheduled meetings, including agenda preparation and minute taking/action tracking including occasional after hours Board Meetings.
- Managing and keeping online diaries and track meeting room bookings
- Maintaining the organisational archiving tracker, liaise services and data storage company to arrange uplifts from service and recall storage boxes for destruction in line with our file retention policy.
- Creating, maintaining and storing paperwork and documents using online facilities (i.e. SharePoint)
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.
We’re looking for someone that has gained similar administrative experience from working in a fast paced office based environment, you will also have the confidence to work autonomously and manage your own workload and competing priorities, as well as the flexibility to work as part of a team. You will have good IT skills and be proficient in the use of MS Office, including MS Excel.
What you can expect from us
We value our staff as our greatest asset and will provide the following working conditions:
- The post holder will report to the Head of Strategic Initiatives and Governance.
- Your normal working hours are an average of 35 per week. These hours are usually worked Monday to Friday, and flexibly between the hours of 9.00am to 5.00pm, depending on the needs of the service, with one-hour unpaid break.
- Your usual place of work will be 15 Dava Street, Glasgow, G51 2JA.
- Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays.
- You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria.
- Life Insurance from day one
- Option to purchase and sell annual leave.
- Cycle to work scheme.
- Ongoing learning and development
- Wellness programmes
Interested in Applying?
Click apply and you will be redirected to our website where you will find the full job & person specification and details of how to apply.
Applications will be considered as they are received so please don’t delay to send in your application. Due to the anticipated level of response, this advert might close earlier than the advertised closing date.
Right There is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.
Job Types: Full-time, Permanent
Pay: £24,252.00-£25,961.00 per year
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay
Work Location: In person