Office Administration Assistant

Company Overview

Thomson FM is an independent facilities management and life cycle cost consultancy providing specialist advice to client organisations in all business sectors. Our mission is to deliver consultancy services of the highest quality, consistently exceeding client expectations.

Role and Responsibilities:

· Helping the smooth running of the office

· Providing office reception duties, including greeting visitors and organising refreshments

· Answering telephone calls in a polite and professional manner, screening the calls and taking detailed, accurate messages where necessary

· Undertaking stationery inventories to ensure all stock, printer consumables and sundries are up to date and ordering more when necessary

· Supporting the Office Manager with monthly invoicing processes to ensure cover available if needed

· Photocopying and filing relevant company documents

· Ad-hoc duties, including running personal errands and booking lunches

· To establish and maintain positive relationships with colleagues, visitors, clients and other individuals visiting or working on Company premises

· Keeping the office and in particular, kitchen, facilities clean and organised

· Arranging for office waste and recycling disposal

· Booking travel and accommodation for Consultants and Surveyors and updating and filing expenses once booked

· Tracking trends and costs for travel and accommodation to be presented to the General Manager

· Updating and allocating various pieces of equipment such as iPads and accessories

· Arranging the sending of uniform or other packages to Surveyors and Consultants

· Assisting with the hiring of equipment for surveying purposes such as ladders or specific tools

· Reviewing timesheets and expenses of Surveyors each week to ensure accuracy

· Recording training and webinar attendances for all employees and managing levels of attendance to any session

· Report any office issues with the landlord and assist with resolution where required

Required Skills:

· Excellent verbal and written communication skills are essential

· Polite telephone manner

· Excellent time keeping

· Good competency with standard Microsoft Office suite of software products, particularly MS Excel, MS Word and MS Outlook

· UK driving licence

Personal Qualities:

· Well organised

· Reliable and willingness to take on responsibility

· Ability to understand and follow processes

· Willingness to learn and potentially undertake professional qualifications, such as IWFM Level 2

· Able to prioritise a changing to do list and work to deadlines

· Excellent attention to detail

· Uses own initiative

Job Types: Full-time, Permanent

Pay: £17,000.00-£22,000.00 per year

Benefits:

• Casual dress
• Free parking
• Health & wellbeing programme
• On-site parking
• Private medical insurance

Language:

• English (preferred)

Location:

• Rossendale BB4 6QX (preferred)

Work Location: In person