Night Porter
Glasgow Grosvenor
Contract: Zero Hour
Salary:
Situated in the heart of Glasgow’s vibrant West End, the Glasgow Grosvenor Hotel is a stylish and characterful 4-star property overlooking the Botanic Gardens and nestled among the city’s best bars, boutiques, and cultural hotspots. With elegant Victorian architecture and modern interiors, the hotel combines classic charm with contemporary comfort.
The property features over 90 beautifully appointed bedrooms, a welcoming bar and restaurant, and flexible meeting and event spaces, including a grand ballroom—making it a popular choice for both leisure guests and corporate clients.
At Glasgow Grosvenor, we pride ourselves on warm Scottish hospitality, a close-knit team culture, and delivering memorable guest experiences every day. Whether it’s a romantic weekend, a business trip, or a wedding celebration, we go the extra mile to make every moment special.
We are seeking a reliable and proactive Night Porter to support the hotel’s night operations, ensuring guest safety, security, and a clean, welcoming environment throughout the night.
Key Responsibilities:
- Patrol public areas and hotel premises to maintain security and safety during night hours
- Respond promptly to guest requests, emergencies, or incidents during the night shift
- Assist with late check-ins and early check-outs, providing efficient guest service
- Perform cleaning duties in public areas including lobby, corridors, restrooms, and entrances
- Monitor and operate security systems, alarms, and CCTV cameras as required
- Handle luggage storage and transportation for arriving and departing guests
- Maintain clear and accurate logs of night activities and incidents
- Support emergency procedures and fire safety protocols as needed
- Coordinate with other hotel departments to ensure seamless handovers and communication
Our Values
Transparency | We ensure clarity in communication so that there are no surprises
Ownership | We think and perform like owners
Driven | We have a constant desire for improvement
Investment in our People | We continuously invest in our people to ensure that they are the best that they can be
Benefits
- Pension Scheme
- Discounted Hotel Stays across our 7H Portfolio
- Discounted Food and Beverage across our 7H Portfolio
- Incremental Holiday Entitlement
- Development Opportunities
- Home tech scheme
- Save as you Learn scheme
- Cycle to work scheme
- Employee Assistance Programme
- One celebratory day per year off
- Retail & Gym Discounts
Night Porter
Glasgow Grosvenor
Zero Hour