Salary
Grade 4 - £32,767 - £36,197
Contractual hours
36
Basis
Full time
Package
Permanent Full Time (36 Hours)
Job category/type
Neighbourhoods
Date posted
17/06/2025
Job reference
BH000766
Why is the role important?
The role aims to mitigate anti-social behaviour and other tenancy breaches by implementing interventions that address perpetrators’ actions and support victims. It also helps customers maintain their tenancies and ensures they live in a safe and positive environment.
What’s involved?
- Manage anti-social behaviour and tenancy enforcement cases, including customer contact, agreeing action plans, investigation and information gathering, maintaining accurate records, and producing correspondence.
- Identify vulnerable customers and refer them to appropriate support agencies and services as needed.
- Assist the Neighbourhood Safety team in preparing casework for escalated legal court enforcement actions, including gathering evidence of tenancy breaches as needed.
- Ensure all possible interventions are considered and any intervention actions are recorded promptly.
- Ensure Equality, diversity & Inclusion is at the forefront of all decisions, inclusive language is used consistently and we celebrate differences.
- Ensure all Health & Safety issues identified are reported and appropriate learning where required is shared.
Applying Instructions
Are you ready to play your part?
please provide examples that meet the essential and desirable criteria outlined in the Role Profile and Person Specification, which will be assessed during the application (A) stage. Your selection for an interview will be based on this information.
Interview Date(s): Interviews for this position will be held on the 10th July 2025.
You can find more information about our employee benefits on our website > https://www.boltonathome.org.uk/employee-benefits
We value diversity and welcome applicants from all backgrounds, including underrepresented groups. If you share our values and want to make a difference, we encourage you to apply.
As a Disability Confident employer, we strive to provide reasonable adjustments throughout the recruitment process and employment. Let us know if you need support to showcase your talents or require any reasonable adjustments with your application. Please contact us at hello@boltonathome.org.uk and this can be arranged.