NHS 111 Option Mental Health (Sussex Mental Healthline) is a 24/7 mental health crisis line for anyone who may be in crisis and in urgent need of help with their mental health.

The service is free and is available to anyone of any age who is concerned about their own mental health or that of a relative or friend. This includes carers and healthcare professionals.

The Sussex Mental Healthline is staffed by a team of experienced mental health clinicians and operators. Although we are not a counselling service, all our staff will listen and help callers to identify and clarify their immediate problems and to explore ways of coping or suggest alternative avenues of help.

This post offers the Trust's £2,000 Golden Hello or Relocation Incentive for Band 6 Nurses & Practitioners, (pro rata and subject to terms and conditions; please see attached Protocol Document for full details).

We are looking to recruit experienced mental health clinicians to join our busy team. You will be joining a friendly, supportive and dedicated team responding to Sussex-wide callers who require support for their own or others mental health.

As a clinician you will be trained in triage and risk formulation/assessments to be utilised alongside your existing skills, to support callers and where necessary signpost to urgent care services across Sussex. You will also supervise, offer pastoral care and act as a point of escalation for a team of Call Operators who may require support with complex calls.

All work is telephone based, we are working from our office base in Sussex.

Working in Sussex:
Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns

Embrace the city life with great access to visit Brighton and London

With easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventure

We’d love you to join our organisation that is rated ‘good’ overall and ‘outstanding’ for caring by the CQC. Our staff agree, in our recent staff survey 82% told us that they recognise that care for patients is our top priority.

Key staff survey results include:
70% highlighting flexible working opportunities as a key point for satisfaction at work

79% reporting feeling able to make suggestions to improve the work within their team

77% identifying the opportunities to show initiative in their roles

We encourage flexible working . We know that a positive work/ life balance brings about huge health-related benefits, which has a positive impact on the care we provide.

To be successful in this role you will share our passion, desire and empathetic approach to supporting people of all ages with complex mental health needs, who are often experiencing crisis.

Requirements:
Registered with the NMC or HCPC via a core professional qualification – Applications are welcomed from OT’s, Mental Health Nurses, and Social Workers

Experienced in risk assessment and management

Comfortable working in a fast-paced and varied role

Ability to work flexible hours; to include evenings, weekends and nights

Able to work autonomously

Ability to travel and work from an office based in Worthing, Sussex.

It would also be advantageous if you are:
Have a background within urgent care/ crisis/ liaison service(s)

Flexibility with working patterns to include some weekend and evening work is essential. This does bring with it increased rates of pay for unsocial hours as set out under the Agenda for Change (AfC) guidelines.