Marketing and Events Administrator

We’re Supportability

Since 1953 we have been supporting children, young people and adults with a wide range of complex learning and physical disabilities. Our aim is to enable those with a learning and physical disability to live a fulfilled and independent life.

How do we help?

Put simply – we ‘Support’. We’re passionate about providing quality support services that enable those with complex learning and physical disabilities to access and use their inherent capabilities. Supportability enables those with a learning and physical disability to enjoy and take part in everyday life experiences.

Our Vision

Where people with a learning and/or physical disability are present and active participants in their local community and have the opportunity to live fulfilled lives.

Our Mission

To stand alongside the people we support, providing them with the skills, opportunities and confidence to participate as they would choose in the life of their communities

We are looking for an engaging and confident personality to join the Supportability team as the Marketing and Events Administrator. In this role you will lead on the delivery of both internal and external communication channels, including, but is not limited to, internal and external newsletters, management of the social media channels, oversight of Supportability’s website and branding.

The role of the Marketing and Events Administrator is also to provide a clear, consistent and uniform approach to all communications that considers the appropriate phrasing and tone of voice used by Supportability.

Additionally, as the Marketing and Events Administrator you will be responsible for leading on our annual fundraising event and coordinating any other smaller fundraising activities that may take place throughout the year.

This role will work with closely with the Business Support functions of the organisation, as well as the Operational services. This role is crucial in promoting a positive team culture and upholding our values both internally and externally:

• Opportunity – where people thrive through choice.
• Inclusive – Respecting and championing our differences.
• Caring - Caring for each other in a way that we would wish to be cared for.
• Wellbeing – Create meaningful relationships and having good support networks.

MAIN RESPONSIBILITIES

• Consistent management of social media platforms (LinkedIn, Twitter, Facebook, Instagram and TikTok) and organised scheduling that’s reflective of the day-to-day activities of each service
• Responsible for coordinating internal and external newsletters
• Support all organisational functions with the presentation and branding of external and internal documents and ensure they align with Supportability brand guidelines (utilising tools such as Canva or Adobe)
• Responsible for consistent messaging across platforms, including coordinating campaigns that align with charity goals and promote services
• Develop and execute appropriate marketing campaigns that promote services and fundraising events across all platforms and monitor and evaluate the impact of marketing on service enquiries
• Plan and execute content calendars each quarter alongside the operational team and other organisational teams to capture and create content for the appropriate platform
• Work closely with operational team and Business Support Manager to communicate the impact of trusts, grants or donations in a clear and effective way to the Supportability community
• Work closely with support staff and the people we support to produce good news stories for the appropriate public platform
• Monitor consent alongside the administrative team for photographs when capturing and creating content
• Be the main contact for external graphic and website designers to ensure branding and literature is in line with Supportability’s requirements
• Support in collecting relevant data from public platforms and work alongside Business Support Manager to evaluate effectiveness of communication strategies
• Complete the Marketing committed spend
• Coordinate the administrative tasks of Supportability’s yearly fundraising events, including...
• Working to recruit teams, sponsors and supporters via communication platforms
• Ensuring all marketing collateral for the event is branded and appropriate
• Liaise with internal managers to ensure the event is inclusive and accessible for the people we support
• Coordinate the administrative tasks on the day of an event
• The coordination of any other events Supportability may take part in throughout the year

KEY COMPETENCIES

• Excellent written and verbal communication skills.
• Strong attention to detail and organisational skills.
• A collaborative attitude and eagerness to learn.
• Ability to work both independently and as part of a team.
• Excellent time management
• Initiative and adaptability
• A warm and friendly personality with the ability to engage staff, the people we support and our wider community

KNOWLEDGE SKILLS AND EXPERIENCE

• Diploma or qualification in communication and marketing (preferred).
• Proficiency in Office suite and creative design tools (e.g., Canva).
• Experience managing social media platforms.
• Ability to work independently.
• Strong organisational and prioritisation skills. Ability to handle multiple tasks and adapt to changing priorities.
• Effective communication and collaborative approach.
• Adaptability and strong interpersonal skills

Please send your CV and covering letter demonstrating how you meet the requirements of the role to Rachel Chadwick, Head of HR at hr@supportability.org.uk

Please note that successful appointments will be subject to a Standard DBS check, two satisfactory references, valid right to work in the UK and occupational health clearance.

If you require any reasonable adjustments for your application or interview, please contact hr@supportability.org.uk.

Job Types: Part-time, Permanent

Pay: From £12.72 per hour

Benefits:

• Company pension
• Health & wellbeing programme
• Sick pay

Work Location: In person