Management Induction and Training Manager
Excellerate Services is a leading UK cleaning services provider, delivering high-quality commercial and specialist cleaning solutions across diverse sectors. With a growing workforce and operations nationwide, we’re committed to building a strong management team that upholds our standards and drives operational excellence.
We are now seeking an experienced Management Induction and Training Manager to support the development and success of our operational management team.
Role Purpose
This role is responsible for re-designing and delivering a comprehensive induction and training programme for all new and existing managers within the company—ranging from site supervisors to regional managers. This should capture our ‘One Best Way’ approach along with fully embedding the use of our Management Platform, Velocity. You will ensure that all management personnel are aligned with company values, policies, compliance standards, and leadership expectations from day one.
Key Responsibilities
Induction Programme Development & Delivery
• Re-Design, implement, and continuously improve a structured induction programme for all new managers.
• Develop role-specific training for different tiers of management (e.g., site supervisors, area managers, regional operations managers).
• Ensure onboarding content reflects company culture, policies, health & safety, compliance, and operational best practices.
Management Training & Development
• With the support of the creative team, re-design leadership and management training modules, including service delivery, people management, client communication, commercial management and overall performance management.
• Work with Senior Leadership to introduce CIPD registered management development programs.
• Work with Senior Leadership to introduce recognised company Apprenticeship scheme
• Coach new managers through their probation period, supporting successful integration and performance.
Compliance & Best Practice
• Ensure all managers receive training on legal and regulatory standards (e.g., COSHH, H&S, employment law basics).
• Work closely with HR and Compliance teams to align content with legislative and company requirements.
• Maintain accurate training records for all management-level employees.
Evaluation & Continuous Improvement
• Measure the impact and effectiveness of management training and induction programmes.
• Conduct training needs analyses across management roles.
• Gather feedback and adjust programmes to reflect evolving business needs and feedback.
Collaboration & Stakeholder Management
• Collaborate with senior leaders to ensure training aligns with strategic goals.
• Work closely with operational leaders to tailor training to real-world site and client demands.
• Manage external training providers as required.
Person Specification
Essential Experience and Skills
• Experience in a both learning and operational roles with a focus on employee development.
• Background in cleaning, facilities management, or a service-led industry.
• Experience designing and delivering training to management-level audiences.
• Excellent communication, presentation, and facilitation skills.
• Ability to manage projects and work across departments and regions.
Desirable Qualifications
• CIPD Level 5 in Learning & Development or equivalent.
• ILM Level 5 in Leadership & Management or equivalent.
• Train-the-Trainer or coaching qualification.
• NEBOSH or IOSH Managing Safely certification.
• Funding available to for those with experience who wish to pursue relevant qualifications
What We Offer
• A chance to make a meaningful impact in a growing business
• An opportunity to support the business embed a supportive and collaborative working culture
• Competitive salary and benefits
• Travel allowance or company vehicle
• Ongoing training and development opportunities
Office based & Frequent travel required
Salary: £50,000
Location: Abbey Mill Business Centre, 12 Seedhill Road, Paisley.