The Company
RGB
Join our team at RGB, a respected independent builders merchant serving the Southwest since 1850. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England.
Due to the continued success and expansion of our business, an exciting opportunity has arisen for a Key Accounts Negotiator to join our team at Barnstaple.
The Role
In this role you will have the responsibility to support the Key Accounts Manager in maintaining and developing current customer accounts assigned to Key Accounts, building strong customer relationships through face to face or over the phone
The Requirements
- Provide customers with advice and guidance on the selection of products
- Ensure all enquiries and quotations are prices quickly and efficiently and the followed up
- Negotiate prices following guidance from Key Accounts Manager Take full ownership of your ledger / key accounts allocated and manage effectively
- Develop new business in order to achieve customer base growth
- Support the external representatives to develop key accounts and maximise sales
- Maximise sales using linked selling and add on
- Monitor and effectively use customer terms
- Ensure all customer special orders and directs are placed with preferred suppliers
- Be aware of competitor and customers activities to identify commercial threats and sales opportunities
- Support the strategic key accounts plan that ensures all financial targets are achieved for key accountsand company Raise the awareness and profile of the building offer across the business
- Develop and maintain strong working relationships with customers and supply partners
- Develop product knowledge by attending supplier events and in house training via IBMG coach
- Ensure use of the sales and pricing sections on The Source are regularly used and reviewed to guide pricing and understand business development
Required Skills / Abilities
Good product knowledge
Great customer service skills
Selling skills / Full understanding of pricing
Organisational skills Good listening skills
Resilient
Good communication skills
Builds rapport
Estimating skills
Supplier relationships
Negotiation skills
Margin Management
Location and Hours
The role will be based at our Branch Support Centre in Barnstaple
Monday to Friday 08:00-17:00
The rewards
At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits including competitive compensation, pension plan, bonuses, employee assistance program, perks membership, and staff discounts. If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at Parkers Building Supplies apply now for the Yard Forman position. Join us in our mission to deliver excellence in the Builders Merchant Sector