IT Project Coordinator

Job Title: Jr. Project Manager / Project Administrator / Project Coordinator (Travel Tech)
Location: Brighton, BN88 1NH (Hybrid: Tue–Thu in office, 10am–6pm; 2 days remote)

Responsibilities:

• Serve as the central point of contact for all project participants.
• Track and report on project performance, milestones, and deliverables.
• Schedule and lead meetings; record decisions, actions, and next steps.
• Break down projects into manageable tasks with timelines and goals.
• Create, update, and maintain project plans, workflows, and documentation.
• Prepare Steering Committee presentations and stakeholder updates.
• Monitor and manage risks, issues, dependencies, and tasks.
• Gather and document user/client requirements and case studies.
• Proactively identify and address project roadblocks.
• Maintain effective communication across teams and stakeholders.
• Build and maintain a centralized project document library.
• Project Admin: Drive the project forward by managing timelines, prioritizing tasks, and ensuring progress aligns with objectives.
• Stakeholder Engagement: Collaborate with various stakeholders, including hotels, partners like Expedia, and internal teams, to gather requirements, address challenges, and align goals.
• Discovery Work: Define problem statements, identify focus areas, and establish rules and responsibilities for the project.
• Change Request and Defect Management: Oversee and coordinate change requests, defect resolutions, and ensure the smooth rollout of improvements.
• Process Optimization: Streamline hotel-related processes, such as content management, DNS recognition, and partner onboarding.
• Meeting Coordination: Facilitate biweekly meetings, take notes, and ensure actionable insights are captured and implemented.
• Cross-functional Collaboration: Work closely with Business Analysts, technical teams, and external partners to integrate systems and processes effectively.

Required Skills and Experience

• Strong project planning and coordination skills.
• Project Management Expertise: Proven experience in managing functional projects in the travel or hospitality industry.
• Experience with Microsoft Project, SharePoint, and Confluence.
• Excellent organization and stakeholder management abilities.
• Skilled at creating and delivering executive-level presentations.
• Ability to translate complex information into clear, concise updates.
• Travel/Hotel Systems Knowledge: Familiarity with hotel systems like Sabre and experience working with Travel and Lifestyle Services or similar platforms.
• Business Analysis Acumen: Ability to perform discovery work, document requirements, and facilitate stakeholder discussions.
• Problem-Solving Skills: Comfortable navigating ambiguous project scopes and identifying key focus areas.
• Communication: Strong written and verbal communication skills to manage stakeholder expectations and provide clear updates.
• Tools: Proficiency in project management and collaboration tools such as JIRA, Confluence, and MS Office Suite.
• Adaptability: Experience working in evolving environments with undefined tasks and priorities.

Preferred Qualifications

• Experience with hotel Industry connectivity or travel packages, travel tech
• Understanding of online and manual process workflows for travel systems.
• Knowledge of DNS recognition and content management for hotel systems.
• Location & Duration:
• Hybrid – Brighton, UK-based with 3 days in the office (Tue-Thur, 10 am-6 pm) and 2 days remote.
• Must be eligible to work in the UK (Citizen, Permanent Resident, or IRL Visa). No sponsorship available.
• Referral Bonus:We offer generous referral fees. Please share with anyone who may be interested!

Job Types: Full-time, Temporary, Contract
Contract length: 12 months

Ability to commute/relocate:

• Brighton, BN88 1NH: reliably commute or plan to relocate before starting work (required)

Experience:

• Travel Industry: 3 years (preferred)
• Microsoft Project: 3 years (required)
• Confluence: 3 years (required)
• SharePoint: 3 years (required)

Location:

• Brighton, BN88 1NH (required)

Work Location: In person