Are you a natural problem-solver who loves connecting with people? Do you thrive in a fast-paced environment where every call is a new opportunity to make someone’s day better? If so, this could be the perfect role for you.
We’re looking for an Inbound Customer Service Representative to join our growing team. You’ll be the first point of contact for customers, handling inquiries with professionalism, patience, and a touch of personality that makes each interaction memorable.
What You’ll Do
- Answer incoming calls, emails, and chats with professionalism, accuracy, and genuine enthusiasm
- Listen carefully to customer needs, identify solutions, and resolve issues efficiently
- Provide product and service information in a clear and friendly manner
- Navigate multiple systems and tools to track, manage, and resolve customer concerns
- Collaborate with team members and supervisors to continuously improve the customer experience
- Represent our brand by ensuring every interaction leaves a positive impression
What We’re Looking For
- Strong communication skills with a confident and friendly tone
- Ability to stay calm, focused, and solution-oriented under pressure
- Previous customer service experience is a plus, but not required—we value attitude and willingness to learn
- Comfortable working with computers, CRM systems, and multitasking in a fast-paced environment
- A proactive team player who isn’t afraid to ask questions, share ideas, and go the extra mile for customers
What You’ll Gain
- Competitive pay with opportunities for performance-based growth
- Comprehensive training designed to set you up for success
- Supportive leadership and a collaborative team environment
- Career development opportunities in customer service, operations, or leadership
- A chance to be part of a team that values positivity, problem-solving, and making customers feel heard
This isn’t just another call center role—it’s a chance to build real connections, grow professionally, and take pride in knowing you’ve made someone’s day just a little bit easier. If you’re ready to bring your energy, empathy, and enthusiasm to the table, we’d love to hear from you.
Apply today and let’s create great experiences together.
Job Types: Full-time, Part-time, Permanent
Pay: £13.00-£15.00 per hour
Work authorisation:
- United Kingdom (required)
Work Location: In person