Are you a people-person who thrives on helping others? Do you enjoy solving problems, building rapport, and working as part of a lively, supportive team? If so, this is your chance to join a workplace where your personality, skills, and career ambitions will truly shine.
What’s the role?
As an Inbound Customer Service Advisor, you’ll be the first point of contact for customers reaching out with queries, requests, and challenges. You’ll be responsible for delivering clear, helpful, and friendly support while representing our professional standards. Every call is an opportunity to make a difference — whether that’s resolving an issue, providing information, or ensuring customers feel heard and valued.
Why you’ll love it here:
- Fun and productive working environment: We believe work should be energising, not draining. Our office culture is buzzing, supportive, and built on collaboration.
- Team spirit: From daily encouragement to regular team nights, you’ll never feel like “just another number.”
- Career progression: We don’t just offer jobs, we offer career paths. Many of our leaders started out on the phones and grew with us.
- Rewards that go beyond your paycheck: Alongside a competitive base salary, you’ll have the chance to boost your earnings with achievable monthly bonuses.
- Personal growth: With ongoing training and development, you’ll always be supported to sharpen your skills and step up to new opportunities.
What we’re looking for:
- Strong communication skills and a genuine passion for helping others
- A positive attitude, patience, and resilience under pressure
- Ability to work well within a team as well as independently
- Prior customer service experience is beneficial, but not essential — if you’ve got the right attitude, we’ll provide the training
The package:
- Competitive base salary
- Uncapped bonus opportunities
- Comprehensive training and coaching
- Regular team socials and events
- Real progression opportunities into senior, specialist, or leadership roles
Why this role matters:
Customer service is at the heart of everything we do. As part of our team, you’ll not only help customers day to day, but also contribute to a positive, energetic culture that makes work rewarding and enjoyable.
Ready to take the next step?
Apply now and discover how exciting customer service can really be.
Job Types: Full-time, Part-time
Pay: £14.00-£15.00 per hour
Benefits:
- Company pension
- Health & wellbeing programme
- On-site parking
- Sick pay
Work authorisation:
- United Kingdom (required)
Work Location: In person