Hours: 16 hours per week (any two days in seven, regular weekend work, flexibility required)
Awarded Hotel of the Year 2023 and 2024 at the Midlands Food, Drink & Hospitality Awards, this is an exciting time to join our team, as we continue to build on our success and move closer to our vision of being a world leading hospitality destination.
As a Housekeeping Supervisor, you will support in leading a team of professional housekeeping staff, ensuring that our guest bedrooms and public areas are serviced to the highest standards.
Your main responsibilities will be:
- Preparing daily worksheets for housekeeping team members as per the rota, ensuring the correct allocation of rooms and ensuring rooms are prioritised as required.
- Overseeing the work of the Housekeeping Assistants, Public Area Cleaners and Linen Porters and taking proactive and suitable corrective action to ensure the hotel’s high standards are maintained.
- Reviewing guestrooms on a daily basis to ensure excellent standards and to check furnishings and equipment are clean and in good repair.
- Acting on guest requests and special requirements where necessary to ensure we exceed guest expectations.
- Assisting in maintaining records of rotas, payroll sheets, overtime, extra payments, absences and holidays.
- Checking staffing levels on a weekly / daily basis to ensure the team is adequately staffed.
- Checking all vacant and occupied rooms daily to ensure they are presented to the standards expected by the hotel.
You should have previous experience as a housekeeping supervisor ideally within a hotel environment, excellent interpersonal and supervisory skills and the ability to build effective and collaborative relationships with staff at all levels and to put the guest at the heart of everything you do.
Come and join our friendly Hotel and be a part of our successful team.
What we can offer you
Here at the Edgbaston Park Hotel, we offer some amazing benefits to our team, so alongside a competitive salary, we also offer complimentary access to a world class sporting facility, staff appreciation week, annual awards evenings, employee of the month, complimentary car parking, free meals and much more.
The Hotel reserves the right to close the vacancy early, should a suitable applicant be found.
Job Types: Permanent, Part-time
Pay: £13.66 per hour
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount
Ability to commute/relocate:
- Birmingham B15 2RS: reliably commute or plan to relocate before starting work (required)
Experience:
- housekeeping supervisory: 1 year (required)
- hospitality: 1 year (required)
Work Location: In person
Application deadline: 08/08/2025
Reference ID: EPH/HKS/0725