We are excited to find our next Clinkee to join our team in London as Hostel Team Member. We want to find someone who gets a buzz out of meeting people from all over the world to London and help create a memorable experience during their time with us when staying in our hostels and when going off exploring London based on your recommendations! As a Hostel Team Member you are open to work in both of our hostels, Clink78 & Clink261 just down the road. We think this role would be perfect for someone who loves to travel, is in-tune with the world around them, wants to make a difference to our guests and our team and ultimately to be your best self.
The Journey Changes You!
Clink Hostels was born from the love of travel; our mission is to set the scene for travel stories by bringing people and places together. We want to make a difference to our guests by sparking the imagination of those who love travelling and engaging in new experiences and we need you to help us! Have we sparked your imagination? Do you want to join our journey? Click HERE to learn more of what we are about
Role Snapshot:
You will be one of the first points of contact when our guests come to stay so put yourself in our guests shoes, what type of interactions would you want, how can we make their stay better, be brave and be you. We want you to be fun and engaging, providing a great guest experience.
Reporting to the Hostel Management Team some of your responsibilities will be:
- Champion our values: Guest, In-tune; Dedication; Difference bring them to life, every day.
- Promote the hostel and its daily activities, act as an information point, use your knowledge to make appropriate suggestions and achieve sales targets.
- Own the guest experience, seek out ways to exceed guest expectations and create positive memories
- If a guest has an issue, listen, and find a resolution that makes the guest happy and let your Manager know
- Be that person everyone wants to work with; have fun along the way but strive to complete all your shift tasks and limit what you hand over to the next shift
Who are you?
You are passionate about delivering a great guest experience, who can put our guests needs first, has strong people skills and who is not afraid to be brave or to be the best they can be. You can work in a fast-paced environment, use your initiative and work well under pressure and independently. You are fun, energetic, are open to new challenges and has a passion for travel and the hospitality industry
What's in it for you?
At Clink, we have a diverse team and culture with values that embrace and celebrate each persons individuality. You will join a community of Clinkees who love to connect with our guests and share their own experiences. As a Clinkee, you will grow and develop, enjoy many social events, have an opportunity to have your say and enjoy great benefits!!
What else do I need to know?
A more detailed job description is available and start date for the role will be immediate. We will only respond to applicants who are successful for interview. Click on Apply Now to upload your most recent CV and let us know why you are the person for the job.
NOTE: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. Under GDPR all unsuccessful applicants information will be removed from the system within one month and will not be passed to any third parties