Job Advert
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!
Job Role: Hostel Support Worker (4 on, 4 off)
Salary: £24,500 per year
Hours: Rota basis working 4 on, 4 off – week one 11:00 – 2:00, week two 10:30 – 21:30
Contract type: Permanent
Location: Bath
Additional information:
- Working on a rota of 4 on 4 off with shift patterns of 11:00 – 22:00 and 10:30 – 21:30
About the role:
Are you ready to make a real difference every single day? We’re on the lookout for a passionate and resilient Hostel Support Worker to join our team on a permanent 4-on, 4-off shift pattern.
Based at our vibrant Manvers Street Hostel, you’ll be part of a dedicated team providing person-centred support to individuals experiencing rough sleeping across the local area. This is a fast-paced, hands-on role where your compassion, adaptability, and problem-solving skills will shine.
Operating 24/7, 365 days a year, our hostel is a dynamic and rewarding environment—no two days are ever the same. If you thrive in a setting where you can have a genuine impact and support people on their journey to stability and independence, we’d love to hear from you!
Responsibilities include:
- Give clients advice and information, providing an enabling service so they can access the appropriate services
- Ensure all clients are provided with a high-quality person-centred service
- Maintain client records so they are accurate and fully updated
- Responsible for the day-to-day health and safety, and safe running of the hostel
Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities
Qualifications / Requirements:
- Empathy and understanding of the needs of Julian House clients
- Good communication skills to build relationships with clients and external agencies
There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at Julian House charity shops
- 20% staff discount at Julian House bike workshops
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- Reflective Practice sessions from objective, external facilitators
- For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Get in touch
If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!