Help to Claim Universal Credit Adviser
Hours – 37 hours
Based – Hull
Term – For a fixed term until 31st December 2025
Salary scale: £28,610 pa pro rata
Trainee Salary: £27,111 pa pro rata, rising to £28,610 pa pro rata on successful completion of traineeship.
Do you want to make a difference to peoples lives?
Do you want to gain valuable work experience and skills development in a paid role?
Do You want to gain valuable experience in the Community and Voluntary Sector giving advice to the public?
At Citizens Advice Hull and East Riding we have a short term opportunity available , will give you full training to enable you to work with clients via phone and webchat.
What you will bring
You will take the initiative, solve problems, and be a great team player. You will move people forward with the issues they face by empowering people to find solutions for the problems they are facing. You having a commitment to learn, to working hard and a willingness to make a difference to peoples lives are more important for this project than previous experience.
About the role
Our DWP-funded Help to Claim service supports people making a new Universal Credit claim. You will provide accurate information, assist with benefit calculations, and ensure a smooth, high-quality journey right through to their first correct payment.
For more details and to download an application form please visit our website http://www.hullandeastridingcab.org.uk/recruitment/
Closing date – 5pm – Monday 25th August 2025
Interview date – Tuesday 2nd September 2025
CV’s will not accepted.
Job Types: Full-time, Fixed term contract
Contract length: 4 months
Pay: £27,111.00-£28,610.00 per year
Work Location: Hybrid remote in Kingston upon Hull HU1 2AG