General Adviser / Trainee General Adviser

Citizens Advice
£25,770 - £32,631 a year
Halton, England
3 weeks ago
Salary
£24,720 - £25,750 Trainee £23,114
Location
Halton
Workplace
Office based
Contract
Fixed term contract, until 31 March 2026
Hours per week
35

How to apply


About the role

Job Title: General Adviser

Role: Halton Citizens Advice are seeking to recruit a full time General Adviser to join our team to deliver advice and information to clients via our face to face, telephone and digital services.

  • You will assist clients on a range of advice issues including welfare benefits, debt, housing, employment and discrimination. You will have excellent communication and interpersonal skills. You will be self-motivated, with strong IT skills, and have the ability to contribute positively whilst having a flexible approach to service delivery.

  • You should have knowledge of the advice areas noted above and experience of advice work in a legal advice service or similar setting.

The role is open to applicants to start at a trainee level.

Please note that this is a temporary post, initially funded to the end of March 2026.

  • Location: Citizens Advice Halton – Widnes and Runcorn (the role may include working at outreach locations).

  • Salary: Trainee General Adviser £23,114

  • General Adviser £24,720 - £25,750 [+ up to 4% pension/pro rata for part time] *Starting salary dependent on skills and experience

  • Hours: 35 hours per week (Full time)

  • Leave: 25 days holiday per annum + bank holidays (pro rata for part time)

  • Closing date: 15 August at 12pm

  • Interview date: TBC – Within 2 weeks of closing date

  • How to apply: Information pack and application form* can be downloaded from our website: https://haltoncab.org.uk/job-vacancies/

  • Please note applications must be made on the application form. CV’s not accepted

We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.

Apply
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