Head of Product

VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You’ve probably already seen us in action—we’re trusted by Tesco, Asda, Dunelm, and Iceland, just to name a few.

With over 250,000 users across more than 10,000 locations in 21+ countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey!

Role Overview
VoCoVo is revolutionising communication within the UK retail sector. As Head of Product, you'll spearhead the strategy and delivery of world-class product solutions that empower frontline teams, from retail associates to warehousing staff, to work smarter, faster, and more collaboratively.

You’ll develop and grow our Product function and own the end-to-end product lifecycle, collaborating closely with engineering, design, marketing, sales and customer success to deliver measurable business impact. In addition to working alongside the Global Product Director to refine and execute the Product strategy, you’ll be a hands-on leader, diving into the details and owning the collective decision making of the Product team. You won’t be afraid to try new approaches to solving old problems and will champion our One Team philosophy, leading a happy, productive and impactful Product team.

Please note, this role is hybrid, with a typical expectation of 1-2 days per week in the office. Time will be spent across both our Cheltenham and Shipton-under-Wychwood locations, though not necessarily at both each week.

To apply for this position you must be based in the UK and have the legal right to work in the UK.

What we're looking for

• Proven track record in Product Management and Product Leadership, with experience scaling B2B SaaS or hardware-integrated platforms in fast-paced environments.
• Experience growing, managing, motivating and leading Product teams. With a track record of coaching, engagement and professional development across cross-functional Product teams.
• A confident goal-setter who is skilled at defining performance metrics and fostering a high-performance culture, where the team achieve great things with a smile on their face!
• A trusted partner to senior leaders - you'll be comfortable working closely with a senior product leader (CPO/Director) and will have a strong bias for action and a focus on the continuity of operations.
• Experience of championing and embedding new ways of working and inspiring teams to adopt them.
• Excellent data-driven decision making capability. You'll be confident defining KPI's, building measurement frameworks and using analytics to shape product roadmaps and priorities.
• A skilled communicator with the ability to influence C-level leaders, align stakeholders across functions and present complex strategies in a clear, compelling manner.
• Experience working with voice based, IoT or hardware integrated products within retail environments would would be a big plus.

What you'll do

• Refine and deliver the product strategy & vision across VoCoVo’s integrated hardware and SaaS offering, leading the team to translate commercial goals and customer demand into clear vision states and strategies for their value areas.
• Ensure alignment across multiple product streams, balancing feature prioritisation, technical debt, lifecycle planning and end of life decisions.
• Build and scale a high-performing product team. You'll hire, mentor and develop product managers, setting clear success metrics, career pathways and a culture of innovation and excellence.
• Enable data-informed decisions by defining KPI's, establishing measurement frameworks and using analytics to guide product direction and optimise outcomes.
• Champion best practice - establish best-in-class product management processes and continuously refine the roadmap based on insights.
• Ensure exceptional execution, partner with Engineering, Delivery, UX, QA and Operations to deliver high-quality releases on time.
• Drive cross-functional alignment, working with Marketing, Sales, Customer Success, Finance and Legal to prepare for product launches and ensure go-to-market readiness.

• A happy, engaged, productive Product team.
• Repeatable outcomes (from well-managed standard ways of working).
• High value roadmaps that deliver customer value.
• Happy Product Strategy Board.

Salary
Salary range: £95,000 - £110,000 per year.

Benefits

• 25 Days Holiday + Bank Holidays (increases with years of service)
• Option to buy or sell 5 days holiday each year
• Sick Pay - 8 weeks full pay, 4 weeks half pay
• Life Assurance - (4 times basic pay)
• Private Medical Insurance
• Employee Assistance Programmes (EAP)
• Cycle2Work Scheme
• Electric car green salary sacrifice scheme
• Enhanced Maternity & Paternity package
• Child Care Scheme
• Training & development opportunities
• Company organised events
• Pension (Royal London Group) 5% employer contribution matched
• Apple MacBook, Wireless Magic Mouse and Keyboard, monitor and headphones

Diversity and Inclusion
At VoCoVo, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation, and collaboration, ensuring all team members can flourish. Join us in shaping the future together.

We are also committed to ensuring an inclusive recruitment process, so please let us know if you need any reasonable adjustments at any stage.

Company Values
Embracing VoCoVo's 'VOICE' Values is important to us, shaping our collaborative and innovative culture.

VALUED
Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy, and operate with honesty and integrity
ONE TEAM
Collaboration of all for VoCoVo’s happiness and success
INNOVATION
Our products are constantly evolving to tackle the pain points of retailers across the globe
CUSTOMER FOCUSED
Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations
EMPOWERED
Our people are empowered to do the right thing and make decisions without loads of red tape

If you feel this could be the right fit, apply now!