Funeral Service Operative
Full-time role with core hours 9am-5pm with some early starts/ late finishes dependent on operational needs. Additional participation in the On-Call rota (out of hours) will be based on your availability. This is initially a 6 month temp role, with a strong potential to become a permanent role.
No experience is needed as comprehensive training is provided in-house. All you need is a genuine enthusiasm for delivering exceptional customer service, a caring and empathetic nature, a good level of physical fitness and the ability to drive our company vehicles (a good sense of humour is also a bonus!).
You will be based within our Richardson Funeral Services & Hope Funeral Brands serving our communities across the East Anglia area with regular movements within our contracted network, flexibility is therefore key!
Here is what a typical day could look like for you:
- Aiding with bringing the deceased into our care throughout office hours and out of hours (based on On-Call rota).
- Preparing and maintaining excellent standards of vehicle cleanliness (internal and external) for our funeral fleet.
- Participating in coffining duties, including the trimming of coffins/caskets, in addition to dressing and placing the deceased in coffins as appropriate.
- Performing care of deceased checks in our mortuaries.
- Being part of the funeral service by bearing the coffin and driving company vehicles.
- Assisting the Funeral Director with pre-funeral checks including route planning and address checking.
We are an agile team; to meet the needs of our customers requires us to be mobile and flexible, therefore you are likely to be asked to work across different locations in the local area, when required based on operational needs.
This role will suit someone who:
- Has a Full UK Manual Driving License.
- Physically able to lift and carry heavy weights in accordance with manual handling procedures.
- Ideally familiar with the local community.
- Committed to providing excellent customer service.
- Demonstrates composure and empathy in sensitive situations.
- Reliable, well-presented and aims for high standards in their job role.
What we provide to you:
- 20 Days Holiday + Bank Holidays.
- Free Fruit
- Pension Scheme.
- Free On-Site/Street Parking.
- Free Uniform Provided
We wouldn’t be able to provide this integral service without our people. If you’d like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times – We want to hear from you!
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Job Types: Full-time, Permanent, Temporary, Temp to perm
Pay: £12.21-£15.60 per hour
Benefits:
- Company pension
- Discounted or free food
- Free parking
- On-site parking
Application question(s):
- Where are you based? (Please note, you MUST be reasonably local to Haverhill)
Experience:
- Manual handling: 1 year (preferred)
- Driving: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person