- Funeral Arranger / Funeral Service Operative
- £29,895 - £30,645 per annum
- M M Broad & Son Funeral Directors - Barnet
- Working Pattern: Monday to Friday 9am to 5pm
- Participation in Out of Hours Rota, if required
The Role:
As a Funeral Arranger at M M Broad & Son Funeral Directors - Barnet, you’ll play a vital and unique role within our team—offering a warm welcome, expert guidance, and steady support to families as they navigate one of life’s most difficult moments.
With a calm and compassionate approach, you’ll help families make arrangements with care and precision, ensuring every detail is in place. From guiding them through the funeral process to handling important paperwork and providing clear handovers to the Funeral Director, your work will help deliver a truly personal and professional service.
In addition to arranging funerals, you will also support the business by taking on Funeral Service Operative duties as needed—including out-of-hours responsibilities—and when required, participate in the out of hours rota, helping ensure we deliver exceptional service around the clock.
Working Hours
Your normal working hours will be:
- Monday to Friday: 9:00am to 5:00pm
- Participation in the Out of Hours Rota, if required
What You’ll Be Doing
This varied and meaningful role includes:
- Welcoming families with empathy and professionalism
- Arranging funeral services and guiding families through their choices
- Completing all required documentation accurately and on time
- Providing clear and thorough handovers to the Funeral Director
- Supporting local community events and fundraising initiatives
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Covering Funeral Service Operative duties when required, including:
- Transferring the deceased, dressing, encoffining, and vehicle preparation
- Attending first calls and assisting at funeral services
- Supporting colleagues at other branches when needed
- Participating in the out-of-hours rota
No two days are the same, and this role offers both reward and progression. With the right dedication, you can develop into roles such as Funeral Director. Learn more about the career paths available by visiting our Careers page
What We Offer
You’ll be part of a close-knit local team, backed by the strength and support of a leading national organisation. We pride ourselves on offering a respectful, inclusive, and flexible working environment.
Your benefits include:
- A starting salary of £29,895, rising to £30,645 upon successful completion of your 6-month probationary period (salary includes £3,645 pa Weighting Allowance)
- Full training and the opportunity to gain industry-recognised qualifications
- Full uniform provided
- Opportunities to make a difference in your local community
- Reward and recognition scheme
- Regular staff feedback opportunities and involvement in projects
- Employee Assistance Programme for wellbeing and support
Plus, a comprehensive benefits package:
- 23 days' annual leave (rising to 26 with service) plus bank holidays
- Pension scheme and Life Assurance
- Access to our Annual Reward Scheme
- Employee Assistance Programme for wellbeing support
- Staff discounts for family and friends
- Cycle to Work Scheme, eye care, and Christmas vouchers
- ‘Refer a Friend’ incentive
- Regular staff surveys and chances to get involved in project teams
About You
Industry experience is preferred but not essential so whether you’ve worked in the funeral profession before or are exploring a new path, we’re looking for individuals who are:
- Empathetic
- Organised
- Reliable
- Great with people
- Have a Full UK Manual Driving Licence
- 2 or more years’ experience in Administration
- 2 or more years’ Customer Service experience
We’ll provide comprehensive training and support – all you need is the right attitude and a genuine desire to help others.
About Us
We are proud to be part of the Funeral Partners family – one of the UK’s leading funeral providers. We offer a sensitive, professional service and are committed to setting new standards of excellence across the industry.
Our people are at the heart of what we do. They come from all walks of life and bring with them a shared dedication to delivering exceptional care. Don’t just take our word for it – find out what our colleagues have to say by visiting our website.
Learn more: http://corporate.funeralpartners.co.uk/
Funeral Partners Ltd is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
If you require any reasonable adjustments to support you through the recruitment and selection process, please do not hesitate to contact our HR team on 0118 9406900 or via email hr@funeralpartners.co.uk for any assistance.
Reference: FP3
Funeral Partners is the third largest funeral services provider in the UK, with over 240 funeral homes, almost 1000 employees overseeing over 20,000 funerals annually.
Chertsey House, Ground Floor, 61 Chertsey Road, Woking, Surrey, GU21 5NB
Tel: 0118 940 6900
Fax: 0118 970 4636
info@funeralpartners.co.uk