Come Join Our Team at The Great House
The Great House is a beautiful 14th-century restaurant, bar, and hotel right in the heart of historic Lavenham. We’re more than just a place to stay and eat — we’re a close-knit team who take real pride in everything we do.
We’re excited to be growing and currently have a Front of House Supervisor role available. If you’re passionate about hospitality, enjoy leading by example, and want to play a key role in delivering outstanding guest experiences, we’d love to hear from you.
What you’ll be doing:
- Supervising shifts and supporting the front of house team to deliver exceptional service
- Leading by example during service, from welcoming guests to managing busy periods smoothly
- Preparing and serving drinks behind the bar to a high standard
- Taking orders, serving food and drinks, and ensuring consistency across service
- Assisting with opening and closing duties for the restaurant and bar
- Acting as the first point of contact for guest queries or concerns, resolving issues professionally
- Working closely with the back of house and kitchen teams to create a welcoming, positive atmosphere
What we’re looking for:
- Experience supervising or leading a team in a hospitality setting (bar, restaurant, or hotel preferred)
- Confidence in both bar and waiting service, with strong attention to detail
- A friendly, approachable personality with excellent communication skills
- Ability to stay calm and supportive during busy periods
- Flexibility to work a mix of daytime, evenings, and weekends (minimum of 2 weekends per month required)
- A genuine passion for hospitality and helping a team succeed
The Details:
- 20 hours per week minimum, with option for overtime
- £15,600 per annum + tips
- 10% employee discount on food & drink
- Weekend work required (minimum 2 weekends per month)
- Opportunities to grow and develop within a supportive team environment
Key Info:
- Closing date to apply: 12th September (may close earlier if the position is filled)
- Possible start date: ASAP
If you’re ready to bring your leadership skills, energy, and hospitality experience to a friendly, professional team, we’d love to hear from you.
We can’t wait to meet you!
Job Types: Part-time, Permanent
Pay: From £15,600.00 per year
Expected hours: No less than 20 per week
Benefits:
- Company events
- Discounted or free food
- Employee discount
Experience:
- hospitality: 1 year (preferred)
- supervising: 1 year (preferred)
Work Location: In person
Application deadline: 12/09/2025