Restaurant Supervisor
Full-time
£28,000 - £32,000 per annum, plus weekly TRONC top-up
Move to Margate!
GB•PIZZA•CO has been serving award-winning wood-fired pizza on Margate’s historic seafront since 2012. As we enter our 13th year, we are looking for a Restaurant Supervisor to work alongside our Restaurant Manager to head up our team and oversee our casual dining restaurant. With stunning sea and sunset views, GB•PIZZA•CO has been a go-to on Margate’s Marine Drive for locals and visitors alike. Open 7 days a week, we offer thin and crispy pizzas topped with seasonal and local toppings, in a relaxed and stylish venue.
The role of Restaurant Supervisor will involve you supporting the seamless running of our award-winning restaurant by providing consistent, highly efficient and warm service. You must ensure our high standards are maintained and that all of our guests’ needs are anticipated and met. You will establish an excellent working relationship with both the FOH and kitchen team, and assist the Restaurant Manager in providing on-the-job training for the team. You will report to the Restaurant Manager.
Objectives of this role
- Act as a shift supervisor, and oversee restaurant operations and ensure consistency of product and service.
- Help maintain a positive restaurant culture.
- Assist in the training of new employees to help them meet the restaurant’s expectations and needs.
- Interact with diners and build positive rapport with our varied customer base.
Responsibilities
- Ensure the restaurant operates at a high standard at all times.
- Supporting both kitchen staff and front of house team, providing necessary feedback to the Restaurant Manager.
- Acting a shift lead when needed.
- Running sections and helping to keep service smooth and efficient.
- Manage the daily staff percentages and check daily targets when shift supervisor.
- Communicate with diners and mitigate potential conflicts.
- Drive the GB culture – inspire, guide and educate the team.
- Handle guest feedback.
- Support your manager with floor plans, checklists, and daily briefings.
- Being a reliable and positive presence on the floor.
Skills and qualifications
- Proven work experience in a restaurant, bar or café setting for at least 1 year.
- Demonstrated customer service skills.
- Strong knowledge of restaurant management software.
- Ability to memorise and explain the restaurant’s menu.
- Willingness to work flexible hours, including weekends.
Preferred qualifications
- Clear verbal communication skills
- Organisation skills
- Ability to stand and walk for long periods of time
- Clear attention to detail
- Problem-solving skills
- Knowledge of current food and beverage trends
- Evidence of managing a team
Benefits
- Free food when on 6+ hour shift, plus 50% off your food bill when not working
- Referral and Length of Service Bonuses
- Incentive and reward schemes
- 28 paid annual holidays + options to purchase additional day
- You can take your Birthday as a day off - Guaranteed!
The Offer:
- Position: Restaurant Supervisor
- Hours: 38+ hours per week, approx, increasing during high season
- Salary: £28,000 - £32,000 per year (plus TRONC service charge)
- Holiday: 28 days per year
- Schedule: 5 days on, 2 days off
If you would like to apply for this position, please send your CV and a covering letter telling us about your experience and what you can bring to GB•PIZZA•CO.
Job Type: Full-time
Pay: £28,000.00-£32,000.00 per year
Work Location: In person
Expected start date: 18/08/2025