We have an exciting opportunity for an enthusiastic, customer service-driven individual to join our front-of-house team in Otley as a Receptionist!
The role:
You will be the first point of contact for all patients, taking them through their journey whilst delivering a first-class customer service experience. You will be responsible for efficiently managing the appointment books alongside various administrative and financial tasks.
2 Opportunities Available:
Role 1 - Part Time:
Monday 8.30am - 7.00pm
Tuesday 8.30am - 5.30pm
Friday 8.30am - 5.30pm
Role 2 - Full Time:
Monday 8.30am - 7.00pm
Tuesday 8.30am - 5.30pm
Wednesday 8.30am - 5.30pm
Thursday 8.30am - 5.30pm
Friday 8.30am - 5.30pm
The ideal candidate:
We don’t need you to know anything about dentistry; full training will be provided. We want you to have a genuine passion for delivering a 5* customer service experience for all our patients. Keeping people happy and making them smile will fulfill you in your role!
Skills & Experience:
- Proven front of house experience
- Strong customer service skills with a focus on delivering a 5* service
- Excellent communication and interpersonal abilities
- Ability to manage multiple tasks efficiently and effectively
- Proficient in using office software and scheduling systems
- Attention to detail and strong organisation skills
Why join us? We have some brilliant benefits and perks, including:
- 30 days including bank holidays plus your birthday off!
- A positive company culture that is centred around teamwork and patient care
- Access to mental health support and mental health first aiders
- Regular check-in meetings with your line manager
- Lots of learning, development & CPD support including off-site CPD events
- Welcoming, supportive and committed leadership team
- Employee referral program – get rewarded for referring other excellent people!
- As a thank you for all your hard work you will receive an Easter and Christmas gift each year!
- Recognition of your achievements with the opportunity to be awarded Team Member of the Quarter!
- Discounted gym membership to support your wellbeing
- We cover the cost of your DBS check and provide you with your uniform
- Opportunities to progress to more senior roles such as Lead Receptionist or Centre Manager.
Have more questions? Please contact Jo on 01943 725872 and press option 1!
Job Types: Full-time, Permanent
Pay: £12.50 per hour
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Employee discount
- Gym membership
- Referral programme
Schedule:
- No weekends
Application question(s):
- Please give a short summary on why you feel you would be a great fit for this role? Please note if this question is not answered your application will automatically reject.
Work Location: In person