Job description
What you’ll be doing!
Crowne Plaza Liverpool City Centre is looking for warm, welcoming and outgoing individuals to join the Food and Beverage team. Working in the Restaurant you will deliver exceptional service to each one of our guests whether it be first thing in the morning as they enjoy a leisurely breakfast or in the evening as they enjoy the a 'la carte menu overlooking the Liver Building. Delivering a unique service to accommodate small intimate conferences and large scale events will also ensure everyday is different. With a natural passion for hospitality you will ensure that all guests are served in a professional and friendly manner.
Who you’ll be working for!
The Crowne Plaza Liverpool Hotel is magnificently situated in the heart of the city centre, sitting adjacent to the iconic Royal Liver Building with stunning views of the River Mersey.
Our customers choose us for a number of reasons; our quiet, central waterfront location, the convenience of guaranteed onsite car parking for all our residents, our extensive leisure facilities, “the best breakfast in town” and our professional and friendly team.
Ideally situated in close proximity to a host of major attractions in Liverpool, including the BT Convention Centre, Marks and Spencer Arena, Liverpool ONE retail and leisure complex, Tate Liverpool and Anfield Stadium. The Crowne Plaza Liverpool Hotel is the ideal place to start your Centre Island career journey.
There’s nothing complicated about dealing with business people. They’re just people. Doing business. By day, international marketing superhero. By night: fluffy bath robe and a box set. Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team preparing for the ‘big pitch’ over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.
Our Values
At Centre Island you’ll be joining a growing family of 9 hotels with over 400 employees. At Centre Island whether you’re working at our branded IHG hotels or our independent boutique, we deliver the brand with Centre Island Values. All our employees are engage &, enthusiastic with a Centre Island personality.
We believe our values are an integral part of our business and our teams strive to always:
- Act with INTEGRITYand CARE
- Be ENGAGEDwith customers and colleagues alike
- Have PASSIONand take OWNERSHIPin everything they do
- Strive to be CREATIVEto continuously improve
What we offer you!
- 28 Days holiday increasing to 33 days after your 5th year of service
- Full uniform provided
- Access to IHG’s worldwide Employee Rate and Friends & Family discount schemes
- Internal Rewards programme where you can get recognised with Love 2 Shop vouchers for demonstrating great work
- Training & Development and the opportunity to work with a fast paced, customer-focused company
Main Duties and Responsibilities:
- Deliver an outstanding F&B experience to our guests
- Understand & deliver our drinks/food menu
- Be the first point of communication for our guests in Restaurant and Events
- Provide a polite & professional and efficient service to our guests at all times
- Ensure the restaurant is presentable at all times during busy service periods
- Comply with H&S regulations
- Work with a large team on a daily basis and support each other with development
- Flexible with working times from 5.30am and availability including weekends
Pay: £12.80 per hour
Benefits:
- Employee discount
- Free parking
- Gym membership
Experience:
- Restaurant: 1 year (required)
Work Location: In person