Job Overview
We are seeking enthusiastic and dedicated Floor Staff to join our dynamic team. As a vital part of our establishment, you will be responsible for ensuring a welcoming atmosphere for our customers while providing exceptional service. This role is perfect for individuals with a passion for hospitality and a desire to contribute to a vibrant coffee and dining experience.
Duties
- Greet and assist guests upon arrival, ensuring they feel welcome and valued.
- Take food and drink orders accurately, providing recommendations when necessary.
- Prepare and serve beverages, in accordance with established recipes and standards.
- Maintain cleanliness and organisation of all areas, including tables, chairs, and service stations.
- Assist in food preparation as needed, adhering to food safety guidelines.
- Collaborate with kitchen staff to ensure timely delivery of orders.
- Handle catering requests efficiently, ensuring all details are met to customer satisfaction.
- Address any customer queries or concerns promptly and professionally.
Requirements
- Previous experience in hospitality is highly desirable.
- Knowledge of food safety practices is essential to maintain high standards in food preparation and service.
- Strong communication skills with the ability to work well in a team environment.
- A proactive attitude towards helping customers and colleagues alike.
- Must be available to work day shifts Monday to Friday.
- A passion for delivering excellent customer service in a fast-paced environment.
Highlight of this job would be that you have weekends, evenings and all major holidays off (unless any large events are booked).
Job Type: Full-time
Pay: £10.00-£12.21 per hour
Benefits:
- Company pension
- Discounted or free food
Physical Setting:
- Coffee shop
Shift:
- Day shift
Work days:
- Monday to Friday
Work Location: In person
Reference ID: July 2025