Financial Crimes Compliance QA Team Lead

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

The Coinbase Compliance Quality Assurance (CQA) Team is pivotal in upholding our mission to ensure regulatory compliance and operational excellence within the cryptocurrency industry. As a Financial Crimes Compliance QA Team Lead, you will collaborate closely with the CQA Manager to cultivate a high-performing team dedicated to quality assurance in financial crimes compliance. Your expertise in statistical and risk-based sampling methodologies will be essential in validating our business processes and controls, ensuring they meet compliance obligations and industry best practices.

What you’ll be doing:

• Develop and execute a risk-based Quality Assurance (QA) Program focusing on Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), PEP/sanctions screening, AML alert investigations, and SAR decision-making processes.
• Establish a structured cadence for QA reviews across in-scope functions, utilizing statistical sampling and risk-based sampling techniques to ensure comprehensive coverage.
• Create and apply a scoring methodology for material findings and quality issues, producing metrics-driven QA reports with actionable insights for stakeholders.
• Develop QA checklists, instructions, and workpaper templates to standardize processes and enhance efficiency.
• Lead QA reviews, assess the quality of team outputs, and provide ongoing coaching and training to build a skilled team.
• Foster strong relationships with business partners to drive procedural enhancements and ensure alignment with compliance objectives.
• Stay informed on AML/CFT and sanctions regulations, industry trends, and best practices to continuously improve QA processes.
• Manage projects effectively, ensuring timely execution and delivery of quality outcomes.
• Perform other related tasks as assigned.

What we look for in you:

• Proven experience in executing QA, Audit, or Compliance Testing programs within financial services, particularly in transaction monitoring and cryptocurrency.
• Familiarity with multiple AML systems and programs, including KYC, AML/CFT, and sanctions compliance.
• Strong understanding of AML/CFT and sanctions laws, regulations, and best practices.
• Demonstrated ability to develop metrics and reporting frameworks, with a focus on data-driven decision-making.
• Excellent written and verbal communication skills, with strong critical thinking and problem-solving abilities.
• Highly motivated, organized, and adaptable, with a strong work ethic and the ability to work independently.
• Intermediate to advanced skills in PowerPoint/Google Slides and Excel/Google Sheets.
• Bachelor’s degree in business, finance, or a related field.

Nice to haves:

• Previous exposure to or a keen interest in cryptocurrency and blockchain technology.
• Experience with data extraction and analysis tools (e.g., SQL, Tableau, SAS, Snowflake).
• Familiarity with financial services regulators or experience with Big 4 accounting firms.
• Professional certifications such as CAMS, CFCS, CFE, or CRCM are a plus.

Job ID: P65968

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

Commitment to Equal Opportunity

Coinbase is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. 

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information.   For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

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Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.  

AI Disclosure

For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.  

For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. 

The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations@coinbase.com.