Experienced Contact Centre Agent

Allscreens Nationwide
Leicester, England
Full time
4 days ago

Experienced Contact Centre Agent

Job description

About us:

As one of the country’s fastest growing windscreen repair and replacement companies in the U.K, Allscreens Nationwide offer a fast and efficient service repairing and replacing all vehicle glass across the country. With a combination of owned branches and our large group of Network Members, we have concreted our position as one of the major automotive glazing companies in the UK.

Job Summary:

Allscreens Nationwide is looking for a Contact Centre Agent to join our team. The ideal candidate is customer service oriented, has a positive attitude, and is energetic. This position will be responsible for assisting customers with setting up new glass claims, general enquiries and complaints along with administration duties.

Essential Duties:

Required Skills:

The ideal candidate should be confident, proficient with PC/MS Office and possess excellent telephone manner and email skills.

The successful applicant will be an enthusiastic person with excellent communication and problem-solving skills.

For all successful candidates, due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check.

Job type: Full Time, Permanent

Hours: 40 hours per week, Monday to Friday, hours between 08:00 – 18:00 with rotational Saturdays

Location: Thurmaston Lane, LE4 9AX.

This position is fully office based.

Job Types: Full-time, Permanent

Salary: £25,604 pa

Job Types: Full-time, Permanent

Pay: From £25,604.00 per year

Benefits:

Schedule:

Work Location: In person

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