Events Assistant

RABY ESTATES
Darlington, England
Full time
20 hours ago

Job Title:Events Executive

Responsible to:Sales and Events Manager

Liaising with:Leisure and Tourism and wider estate Team

Department:Leisure and Tourism

Location:Raby Castle

Hours:Full-time, permanent

Salary:£26,780 subject to experience

Job Ref:VA206-2025

Background:

An Events Executive at Raby Estates is one of the most diverse roles there is to offer with the unique opportunity to support the events team across a range of seasonal activities from festivals to corporate events, Christmas experiences and everything in-between.

The recent developments at Raby Castle, Park and Gardens have put Raby on the map as a leading lifestyle destination in England, complete with heritage buildings, remodelled gardens, stylish shopping, fascinating history and local food. Alongside, High Force Hotel & Waterfall has a breadth of event opportunities.

We are looking for someone bursting with ideas to enhance and grow the events portfolio across Raby Estates. A problem solver who is great with people and has the willingness to learn. This candidate will have an excellent, creative eye, enabling them to bring new ideas to the table. They will be articulate and confident with both clients and visitors. Working closely with the Sales and Events Manager, the role will support with strategic event campaigns and analysing sales.

This awe-inspiring family run estate is vast and thriving with opportunities, with an abundance of locations and breath-taking spaces. With a diverse range of departments including, tourism, farming, buildings, forestry, land management and sporting no two days are ever the same!

KEY RESPONSIBILITIES:

  • Leading on the booking, planning and delivery of specific events, with the support of the Sales and Events Manager and wider team
  • Understanding the operational complexities of event delivery and working collaboratively with other departments, such as food and beverage, to ensure they are planned and delivered seamlessly
  • Providing excellent customer service to customers and suppliers both in person and via telephone and email communications. Understanding clients objectives and converting these into successful event outcomes.
  • Being the creative lead on the development of regular events including childrens trails and seasonal activities; using design skills to create scenery, activity sheets and dressing of areas.
  • Demonstrating a strong knowledge of the possible event settings on offer, and taking third parties on tours of the Estate to view these
  • Liaising with the Marketing team to provide the content to create the necessary marketing materials such as print and digital advertisements for individual events
  • Creating and updating Event Information pages and FAQs on the website
  • Providing administrative support to the Sales and Events Manager
  • Setting up new events on the ticket sales platform and monitoring ticket sales via a weekly sales report
  • Managing and overseeing events on the day of, including problem-solving, welcoming customers, directing event set-up, communicating with staff, and organising suppliers


Key skills
:

  • Effective organisational, multitasking and time management skills.
  • A good understanding of financial processes including pricing, budgeting and event sales analysis
  • A strong appreciation of good customer service.
  • Calm and confident to deal with unforeseen circumstances or emergencies.
  • Enthusiasm and capacity for hard work.
  • Flexible approach to duties undertaken.
  • Willingness to work both in an office environment and outdoors at events

Preferred skills (not essential):

  • Previous experience in an events role
  • First aid qualification

What weve got to offer

Its people that make a place, without people, a place is simply an empty shell. At Raby this is certainly true, its our people that make Raby special.

We strive to offer our employees an excellent working environment and the tools to perform, enabling them to achieve their goals and be the best they can be.

As well as some of the most iconic locations to work we offer:

  • Attractive Salary
  • 33 days holiday (inclusive of statutory holidays)
  • Group Pension Scheme (7.7% employer contribution with the option to salary sacrifice)
  • Group Life Insurance
  • Employee Health Cash Plan
  • Employee Assistance Programme
  • Buy/Sell Holiday Scheme
  • Free on-site car parking
  • Opportunity for professional growth, including leadership training to strengthen your skills
  • Discounts at our retail and food outlets
  • Discounts for stays at High Force Hotel
  • Complimentary access to Raby Castle and High Force leisure attractions
  • Behind the scenes tour of Raby Castle
  • Invitations to Raby Estate social events throughout the year

Privacy statement

Raby Estates are gathering the data in this application for the purpose of recruitment and to ensure we can contact you regarding this application.

For information about what we do with your personal data see our Raby Privacy Policy

How to apply

If you feel you have the necessary skills, experience and personality to undertake this role, please apply below:

Apply
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