This fixed term role will form part of the team of EPR Trainers which will assist in the delivery of the complete training project. It will also assist with the design, development and delivery of any future training programmes linked to the introduction of applications associated with the EPR system.
The post requires multi-site working across all Trust sites. The post holder will be expected to be flexible in their working hours to align with the needs of the training programme.
Applications are welcome from clinical and administrative staff.
The EPR Training Team will provide high quality education, training and development to a wide variety of end users across the Trust. This includes supporting the rollout of the Electronic Patient Record to support patient care and preparation for the ongoing delivery of sustainable training. The post holder will play a key role in the planning and delivery of training and will work closely with healthcare staff and other key stakeholders to deliver future training requirements for staff
The post holders will work on both classroom training and e-learning creation for the EPR training workstream for staff across Moorfields Eye Hospital (MEH), including design, delivery and evaluation.
At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
Salary including High-Cost Area Supplement
Opportunity to join the NHS Pension Scheme
Free 24/7 independent counselling service
Learning and development opportunities
Easy and quick transport links
A range of attractive benefits and discounts
Access to Blue Light Card and other NHS Discount Schemes
Free Pilates classes
Full support and training to develop your skills
Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
- Liaising with the Business Change analysts and RBAC team to understand the workflows of the role-based lesson plans across all areas of MEH, including medical, clinical and administrative; registering patients and referrals, outpatients, day stay and inpatient wards, A&E, theatres, order comms, ePMA
- Attend Train the Trainer sessions, to learn the new software, workflows and processes
- Create e-learning modules under the guidance of the Instructional Design Lead, including updates as required
- Create user support documentation under the guidance of the Classroom Training Lead, for example user guides, quick reference guides, etc, to a high standard, including updates as required
- Work alongside the LMS Lead and the Training & Engagement Lead to ensure classroom training is recorded accurately on the LMS
- Attend events around the Trust to promote the EPR
- Assist with the population and maintenance of the training environments
- Deliver consistent, structured and quality assured classroom training, under the guidance of the Classroom Training Lead, to super users, floorwalkers and end users. This will take place at several locations around the Trust network
- Conduct pre-training assessment and post-training evaluation
- Co-ordinate and prepare training facilities prior to training delivery
- Ensure that user attendance records and other training administration is accurate and kept up-to-date
- Deliver pre go live support utilising classroom, Teams and deskside methods
- Provide post go live support in the form of floorwalking, deskside training, telephone and Teams support (list is not exhaustive)
- To liaise with clinical and non-clinical colleagues who have the knowledge and experience to resolve issues as required
- Assist other program workstreams, as required
- Understand the EPR users and their objectives, and how education, training and development can help achieve these objectives
- Contribute to the effectiveness of learning within the health community
- Maintain professional conduct, including appearance, at all times
- Ensure the Trust’s values are embedded throughout the project