About Us
Yes Online is a growing, family-run e-commerce business based in Rochdale. We specialize in selling a wide range of products across Home & Kitchen, DIY, Pets, Baby, and seasonal categories. With a strong presence on multiple e-commerce platforms—including our dedicated website (wallpapershop.co.uk), Amazon, eBay, and other marketplaces—we are now looking to expand our team with a detail-oriented and proactive E-Commerce Operations Specialist.
This role is ideal for someone who is highly organized, passionate about e-commerce, and eager to contribute to a fast-paced and growing business.
Your Role & Responsibilities
Day-to-Day Tasks:
✅ Create high-quality, accurate product listings across multiple marketplaces.
✅ Upload and manage product images to ensure a visually appealing catalog.
✅ Optimize listings by updating product descriptions, keywords, and pricing.
✅ Use bulk data manipulation and uploads to streamline product listings.
✅ Identify and fix missing products and images across platforms.
✅ Compare different marketplaces to ensure all products are correctly listed.
✅ Analyze sales data to track performance and improve listings.
✅ Assist with general administration tasks related to online retail platforms.
✅ Process drop ship orders efficiently.
✅ Respond to customer inquiries and messages, ensuring a positive customer experience.
Monthly & Strategic Tasks:
Monitor listing performance and identify slow-selling products.
Improve listing quality and optimize conversion rates.
Assist in identifying new opportunities for sales growth.
What We're Looking For
Essential Skills & Experience:
✔Proven experience in e-commerce operations across platforms like Amazon, eBay, B&Q, and The Range.
✔ Creative writing skills to craft compelling product descriptions and boost sales.
✔ Strong organizational skills, capable of managing multiple tasks efficiently.
✔ Self-motivated, resourceful, and proactive in problem-solving.
✔ A team player with excellent communication skills.
✔ GCSEs in Math, English, and ICT (Grades A-C or 4-9).
Bonus Skills (Nice to Have):
Experience with Linnworks for inventory and order management.
Familiarity with marketplace performance metrics, handling appeals, and resolving account issues.
Knowledge of customer returns and dispute resolution processes.
Understanding of paid marketing tools such as Google Ads, Amazon PPC, and eBay Promoted Listings.
Why Join Us?
Competitive Salary – Based on your experience.
Company Pension – Plan for your future.
Free Onsite Parking – Hassle-free commuting.
Extra Birthday Holiday – Enjoy a well-earned day off!
Perkbox Access – Discounts, offers, and wellbeing support.
Health & Wellbeing Support – Through our Unum partnership.
Employee Discounts – Get great deals on our products.
If you’re passionate about e-commerce, love optimizing product listings, and enjoy working in a fast-paced, friendly environment, we’d love to hear from you!
Apply today and take the next step in your e-commerce career with Yes Online!
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Casual dress
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Reference ID: ECOM1