We care, support and passionate about our services
JOB DESCRIPTION
POSITION: CARE COORDINATOR
RESPONSIBLE TO: REGISTERED MANAGER.
Purpose of Position.
● To assist the Home-care Manager, Clinical Lead and Registered Nurses in their professional and administrative duties.
● To ensure that standards are maintained, and that adequate cover is provided, Senior Care Assistants are required to work at nights, weekends, and Bank Holidays by agreement with the Home Manager.
● To enable and / or assist individuals to remain in the community, to be supported and maintained safely in their own homes and thereby enhance the quality of life encouraging your service user’s individuality and independence
● Helping the service user to maintain relationships with neighbours, the neighbourhood and familiar activities and surroundings, providing social contact, especially for service users who live alone.
● Assisting other care workers and professionals to provide care for your service user being the face of ‘care in the community’ and acting as our representative.
● Effective communication with Brokerage teams to make sure there is efficiency in receiving care packages and distribution of care packages
To ensure rota are prepared and distributed accordingly
To ensure service users are aware of carers that will be commin to them
To ensure adequate communication with service users, and all stake holders
Principle Responsibilities
● To ensure that information relating to residents is given to nursing staff in order that care plans are amended to reflect care required by residents is relevant.
● To ensure that all documentation contained in room files is updated at the end of each shift and monitor quality of recordings made by junior members of staff.
● To assist with the induction of new staff members.
● To assist with the training of all grades of staff where appropriate and identify any training which staff would find beneficial.
● To maintain effective communications with residents and relatives and involve them in all decisions about their care.
● To liaise with all care professionals as part of an effective multi – disciplinary approach to care.
● To mentor staff and act as a role model through their work, approach, and professional behaviour.
● To carry out supervision with an identified group of staff
● Identify risks involved in work activities (in relation to both service users and staff) and undertake them in a way that manages the risks.
To participate in on call activities
● Use and encourage others to adopt appropriate infection control procedures.
● To visit nominated Service Users, at times directed by the Care Coordinators and management.
● To be particularly vigilant for signs of distress or anxiety in Service Users; any deterioration in physical and /or mental health, or safety of the environment, and to report these as a matter of urgency to your manager or coordinator in her absence.
● To carry out all tasks in a way that demonstrates respect for the privacy, dignity, and value of all users, irrespective of severity or disability or personal circumstances.
● To summon appropriate assistance in an emergency. All actions should sustain, support, and enhance the independence of Service Users, as specified in their care plan.
Personal Care (only where specified on the care plan and subject to appropriate review):
● Assist Service Users in/out of bed, chairs, etc., using agreed procedures. Assist Service Users in turning to relieve pressure areas.
● Assist Service Users in (un) dressing, care of aids and personal equipment (hearing aids, glasses, dentures, prosthesis, etc).
● Assist Service Users in all aspects of personal hygiene, i.e., washing, shaving, showering etc.
● Assist Service Users in feeding.
● Assist Service Users to access toilet facilities, emptying commodes and disposal of incontinence materials, using agreed health and safety procedures.
● Encourage Service Users to maximise their own abilities and skills
● Administration of medication via peg
● Administration of nebuliser peg/rig/suctioning
● Use of hoist and experience of manual handling
Domestic
● Where directed, maintain cleanliness of Service Users home, to meet with health and safety requirements.
● Light fires or operate other sources of warmth.
● Where appropriate home facilities are available, launder and iron clothes and/or bed linen.
● Undertake essential shopping, payment of bills.
● Where directed prepare or reheat meals provided and/or demonstrate to service user.
Social
● Actively encourage Service Users, according to their capabilities, to participate in all aspects of daily living activities.
● Develop and maintain personal contact with the Service User through talking and listening.
● Provide support as part of a caring team, liaising with informal carers, other agencies, or professionals as necessary.
Collaboration with Other Agencies
● Assist the management to maintain good relationships with other personnel involved in the care of the Service User, i.e., Community Nurses, Social Workers, G. P’s, etc., as part of a caring team.
General Duties
● As required, maintain accurate, legible, record and submit them on a regular basis to the manager.
● Participate in Profad Care Agency Ltd Electronic Call Monitoring system as appropriate.
● Always maintain confidentiality.
● Advise Service Users of the complaint’s procedures (where appropriate)
● Participate in all training courses, including QCF Level 2 in Health and Social Care.
● Comply with legal requirements (Domiciliary Care Agency Regulations 2004) and National Minimum Standards; Health and Safety at Work Act, etc)
● Participate in meeting as appropriate and attend regular supervision sessions.
● Any other duties reasonably falling within the scope of the post.
● Be committed and promote Equal Opportunity and Anti Discriminatory Policies and Procedures in relation to both service provision and employment issues.
Decision Making Authority
● To be responsible for any day-to-day decisions within the confines of the duties allocated and Job Description
● Qualification and Experience
● Desirable: NVQ / QCF Level 3 Health and Social Care
● Understand the relevant Health and Safety Legislation for Movement and Handling.
Essential:
● Complete NVQ 3 / QCF within 2 years of course commencement if not qualified.
● Understand the effects of ageing, disability, incapacity and illness and the effects these can have on a Service Users’ wellbeing.
Special Conditions
Disclosure and Barring Service
Job Types: Full-time, Permanent
Pay: £27,000.00-£27,500.00 per year
Education:
- Certificate of Higher Education (preferred)
Experience:
- CARE COORDINATOR: 2 years (required)
- Health Care Assistant: 3 years (required)
Licence/Certification:
- Level 2 Health and social care (required)
Work Location: In person