Join Our Friendly Team as a Dental Receptionist
Are you a strong team member who thrives in a dynamic and organised environment? If so, we have an exciting opportunity for you to join our team as a Dental Receptionist. We are an independent, busy, well-established, fully private practice. Our Clinic is conveniently located on the Medstead, Four Marks border and is equipped with all the latest dental technology to ensure our patients receive the highest standard of care possible.
About the Role:
Your main responsibility will be providing a first-class customer service to our many patients. We aim to go above and beyond to ensure that they receive a gold standard service within our forward-thinking practice.
Responsibilities:
As the first point of contact for our patients, you'll play a vital role in creating a positive and welcoming experience. You'll be responsible for:
- Greeting and assisting patients: Making them feel comfortable and at ease from the moment they walk in.
- Managing appointments: Scheduling, confirming, and rescheduling appointments efficiently.
- Handling patient enquiries: Providing information and addressing concerns with professionalism and empathy.
- Maintaining patient records: Ensuring accurate and up-to-date information.
- Maintaining patient accounts: Ensuring correct payments are taken and explained correctly.
- Supporting the clinical team: Assisting with administrative tasks and maintaining a tidy reception area.
What We Offer:
· A supportive and friendly team environment: We're a close-knit group that values teamwork and collaboration.
· Opportunities for professional development: We believe in investing in our team members and providing opportunities for growth.
· A modern and welcoming practice: Our state-of-the-art facility is designed to create a comfortable experience for both patients and staff.
· Competitive salary and benefits: We offer a rewarding compensation package that reflects your skills and experience.
What We're Looking For:
- Excellent communication and interpersonal skills: You should be comfortable interacting with people of all ages and backgrounds. This is an essential skill which may be transferred from experience in many backgrounds in customer facing environments.
- Strong organisational and time-management skills: You should be able to multitask and prioritise effectively.
- Proficiency in computer systems: You should be comfortable with PC applications. Experience with dental practice management software is a plus but not essential as training will be provided.
- A positive and enthusiastic attitude: You should be passionate about providing excellent patient care.
If you're looking for an exciting and rewarding career in a thriving dental practice, we encourage you to apply. Please send your resume and a cover letter outlining your relevant experience.
Job Types: Full-time, Permanent
Pay: From £12.60 per hour
Expected hours: 41.5 per week
Benefits:
- Company pension
- Free parking
- Private medical insurance
Schedule:
- Monday to Friday
Education:
- GCSE or equivalent (preferred)
Work Location: In person