Customer Services Advisor

Halfords
£24,420 - £28,125 a year
Bedford, England
Part time
23 hours ago
Job no: 560103
Work type: Part time, 8 hours per week
Site: Bedford
Categories: Retail Colleagues
Location: Bedfordshire
Salary: £10.20 - £12.41 per hour
Business Area: Retail

  • Age 21+ £12.41 per hour
  • Under 21 £10.20 per hour

Love all things motoring and cycling? Great with customers?

Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. Ideally, you’ll already have some experience of fitting car parts and of cycle repair, even as a hobby. Either way, we have training in place to get you the skills you need – you’ll be delivering market-leading standards of service, after all

You’ll soon be working on customers’ vehicles in our car park and on bikes in-store, helping us wow every customer. This role delivers a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing. We’ll help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently. Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest.

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory pension, you can expect to enjoy:

  • 25% off most of our products in Halfords Retail stores and online
  • Amazing discounts of up to 50% on your garage bills at Halfords Autocentre
  • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
  • At least 25% colleague discount at Tredz
  • Life Assurance
  • Uniform
  • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
  • Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
  • Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
  • Option to join our Sharesave scheme: save to purchase shares at a 20% discount
  • Cycle2Work scheme
  • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
  • Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

To be successful in this role you will need:

  • Experience of delivering great customer service, ideally in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Problem solving skills
  • Availability to work on a rota basis, including weekends

Ideally, you’ll also have the following:

  • Some knowledge and skills in car parts fitting and cycle repair
  • Some experience of working towards and achieving sales targets

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Apply
Other Job Recommendations:

Customer Service Advisor - Walthamstow

Dean & Wood Ltd ta/ Beijer Ref UK & Ireland
City of London, England
  • A flexible, team-oriented individual with a passion for...
  • Strong communication skills, with a professional telephone...
2 weeks ago

Customer Service Advisor

Superlogo Ltd
Midlothian, Scotland
£24,420 - £28,311 a year
  • Be the go-to contact for sales team enquiries and support
  • Coordinate daily sales activities, including processing...
2 weeks ago

Customer Delivery Advisor

CarSupermarket.com
Birmingham, England
Exciting Opportunity at Birmingham – Join Our Team! Position: Customer Delivery Advisor Location: Birmingham Salary: £26,000...
3 weeks ago

Customer Service Advisor (Part Time Fixed Term Contract)

Flagship Housing
Norwich, England
£24,420 - £28,151 a year
Are you passionate about delivering outstanding customer service? Do you thrive in a dynamic and supportive environment? If so, we...
3 weeks ago

Customer Advisor

B&Q
Hereford, England
Join us as a Customer Advisor and you’ll be a big part of this. You’ll have the opportunity to be trained in paint-mixing and...
4 weeks ago

Customer Advisor - Checkouts

B&Q
Swindon, England
Join us as a Checkouts Customer Advisor and you’ll be a big part of this. Happy to help, eager to learn and just a little bit...
3 weeks ago

One Stop - Customer Service Assistant

Tesco
Newcastle upon Tyne, England
  • I know my customers and serving them with passion and pride,...
  • I actively encourage customers to give feedback on their...
10 hours ago

Retail Shift Leader

Krispy Kreme
London, England
  • Hourly pay, paid directly into your account every two weeks.
  • No zero-hour surprises.
  • Holiday pay is included...
23 hours ago

Customer Delivery Driver

ASDA
Warwickshire, England
If you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but...
23 hours ago

Tesco Colleague - Ancells Farm Express

Tesco
Hart, England
  • Being a colleague in one of our stores means that you will...
  • You will meet great people, learn new things and be part of...
10 hours ago