Customer Service Advisor

Simpler Law Ltd
£24,420 - £28,981 a year
Lincoln, England
Full time
2 days ago

Contact Centre – Sales Specialist.

£24,000 to £26,000 basic salary – OTE £35,000-£45,000

We are one of the largest Law Firms specialising in estate planning in the UK with a 5 star Trustpilot rating

Your Job

Due to the continued growth of our company, we are recruiting a sales specialist to work in our contact centre on Doddington Road. You will be working 37.5 hours per week, Monday to Friday.

Roles & Responsibilities

Your role will be to deal with our clients in the following areas (please note there is no cold calling, we receive over 100 referrals per day)

· Dealing with inbound clients enquiring about our services, building a relationship of trust, and promoting our services.

· With your in-depth product knowledge, you’ll be matching our clients to the best service for them and closing with enthusiasm where appropriate on suitable products.

· Dealing with existing clients and ensuring customer satisfaction at all times.

· Being a voice of the Simpler law Brand and maintaining our proud level of service.

About You

If you can answer the following positively then we can offer you a progressive career

· Customer focused with excellent communication and organisational skills.

· Committed, ambitious and personally driven to perform to key KPI’s.

· Able to work with energy as part of a team.

What we offer

· OTE £35,000-£45,000 Uncapped earnings

· 28 days holiday (including bank holidays) increasing with length of service

· Free parking

· Staff incentives

· Genuine opportunities to progress and gain professional qualifications along the way

Job Types: Full-time, Permanent

Pay: £24,000.00-£26,000.00 per year

Benefits:

Experience:

Work Location: In person

Application deadline: 07/09/2025

Apply
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