Customer Service Advisor – Goals Head Office - 24 hours per week (3 days)
At Goals, the game means more. We have everything you’d expect from professional football. At Goals, it’s anything but a kick about. This is a very exciting time to be joining Goals with our brand recently relaunched and major investment in new pitches and clubhouse facilities. We are looking for a customer service advisor to join our team based within Head Office in East Kilbride. You will part of a dedicated call centre team handling all calls and support for our 43 clubs based within the UK.
Job Tasks
- Providing excellent customer service
- Answering incoming calls
- Handling customer queries and enquiries
- Resolving customer issues and complaints
- Managing multiple tasks
- Online chat helpdesk support agent Attributes
- Strong interpersonal skills
- Being professional and flexible
- Results driven and sales orientated
- Good Administrative knowledge of Microsoft pages; Excel, Word and Outlook
- Quality Organisational skills
- Professional Manner
- Excellent Time keeping