Stark a leading building materials distributor in Northern Europe, is looking for a Credit Controller who is as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays ).
What you’ll be doing :
Responsible for managing the day to day credit risk on a defined debtor list, involving the collection of overdue accounts, follow up of short payments, credit limit assessment, and effective query management.
You will be required to:
Effectively contribute to the ‘collection performance’ of STARK to reduce Daily Sales Outstanding (DSO) by minimizing the risk of bad debts
Proactively target delinquent accounts for timely collection of cash in line with the company’s cash and overdue debt targets.
Manage and mitigate the risk relating to customer credit limits in line with company procedures.
Provide outstanding levels of customer service to internal and external customers.
Maximize sales opportunities within a defined customer base by effectively managing credit limits.
Follow up quickly and effectively any short payments made by customers.
Address/update all stop maintenance and over trading issues in accordance with Company policy and procedures.
Effectively contribute to the handling of all incoming and outgoing calls to ensure they are dealt with in a professional manner and meet agreed Company targets
Undertake administrative duties as appropriate
Maintain and monitor the customer query database in order that queries are addressed and resolved efficiently and effectively.
What you’ll need to have:
Experience within a credit control environment
Educated to G.C.S.E standard or equivalent, in Maths and English or appropriate level of experience
Good credit control knowledge of chasing debt strategies
Base understanding of credit reports
Excellent organizational skills and ability to prioritize workload
Flexible with ability to deal with high volumes
Able to work well in team environment
PC literate – Word, Excel, Outlook
Good literacy and numeracy skills
What’s in it for you:
Discretionary bonus
A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
Generous employee discounts
Access to discounts with hundreds of your favourite high street and online retailers
Retirement savings plan
Life assurance
Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child
Why STARK?
W e're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What's next…
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.