We have a vacancy for a Council Tax Revenues Officer. The main purpose of the role will be to process documentation relating to Council tax payers\accounts. Deal with customers both verbal and in writing to obtain evidence relating to the customers request and see customers at the counter in Broxbourne on an appointment basis when required.
Key tasks and responsibilities:
- Process full range of duties for revenues officer role
- Process documents for Council tax accounts\payers within Liberata operational model
- Ensure accounts are amended accurately and at the earliest opportunity
- Answer correspondence fully and in a timely manner
Essential Skills and Attributes:
- Experience of working the Revenues field
- Competency in use of various IT systems.
- Good verbal and written communication skills
Security vetting and checks:
If you are successful, you will need to comply with the government’s Baseline Personnel Security Standard Verification process, this includes a basic criminal record check which will identify any “unspent” convictions. If you are unable to meet these requirements your offer may be revoked.
Liberata is one of the UK’s leading providers of business process outsourcing and support services for the public and commercial sectors.
Founded in 1975, Liberata has been serving central and local government for over 45 years as a trusted and reliable operating partner. Delivering specialist business process services where business knowledge is critical at every stage, our highly experienced and dedicated teams care about helping governments get results and achieve the highest levels of service.
Many of our services and solutions are available for procurement under various Government frameworks.