We are recruiting for a Band 3 Coordinator/Administrative Assistant to join our Interim Care Team at University Hospitals Dorset (UHD).
Our well-established and highly regarded team provides an early supported discharge service across two sites: Bournemouth Hospital and Christchurch Hospital . We support patients who are ready to leave the acute hospital setting but require additional help to regain and optimise their independence at home.
The service is therapy- and nursing-led, with a multidisciplinary team that includes Coordinators, Community Therapy Assistants, Occupational Therapists, and Nurses. Within the team, we currently have one Band 4 Coordinator and two Band 3 Coordinators.
The post holder will report to the Clinical Leads for both the Interim Care Team and the Discharge Team. The role is central to coordinating discharges from UHD hospitals and supporting the delivery of a high-quality service. Key responsibilities include managing core administrative tasks such as data collection, handling telephone and email enquiries, and ensuring the efficient day-to-day running of the service. The post holder will play an important role in providing a professional, responsive, and supportive service to colleagues, partner organisations, patients, and their families.
Some weekend working may be required.
If you would like to learn more about this role, please feel free to contact us for further information.
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
To coordinate discharge referrals from UHD ensuring the team have all the required information and ensuring the correct procedures have been followed.
To be involved in administrative tasks relevant to the interim care team.
Work closely with hospital therapists, the social work teams and discharge keyworkers to deliver high quality, efficient and effective discharges.
To coordinate the therapy assistant’s timetable ensuring there is adequate time for care visits, travel and breaks.
To produce accurate reports in accordance with strict deadlines